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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick turnaround on claims
Quick turnaround on claims! Easy and user friendly site.
Insurer: Spot
By: Tori
Making a claim is easy
Making a claim is easy! The process is clear and quick. I am glad I chose this pet insurance.
Insurer: Embrace
By: Patty Ramsey
Experience with claims
I appreciate the ease of starting a claim and the updates regarding claim status. Both the app and on-line experience is pretty intuitive.
Insurer: MetLife
By: WILLIAM BLANCHARD
First time claim. Amazing help!
Great, compassionate customer service! Quick payments! Thank you
Insurer: Trupanion
By: Marjorie
Thankful to have Trupanion!
When my dog was recently diagnosed with a heart murmur, I was so grateful to have Trupanion! The customer service rep explained to me how to file a claim and what to expect. I was reimbursed within a couple days for several of the expenses related to his treatment.
Insurer: Trupanion
By: Rose
First claim,first insurance policy
First claim,first insurance policy, first puppy. So easy to fill out form everybody on the phone was nice.
Insurer: Embrace
By: Branton
Improvements Needed
Redundant filling of information when submitting a claim. Nebulous explanation of benefits. Unclear, unpleasant web site. Rare to find veterinary practices accepting the direct payment from Trupanion.
Insurer: Trupanion
By: Corinne
Super efficient
You response time is excellent. I submit a claim and you notify me that it has been received and two days later I receive a text letting me know the result of the claim.
Insurer: Pumpkin
By: Donna
friendly customer service
friendly customer service, easy to upload documents, fast reimbursement
Insurer: MetLife
By: MARIA CELESTE BROOKS
Healthy Paws is the reason I can make medical decisions based on my love for my dog—not my bank account
Kali has had multiple health issues, including cancer, and Healthy Paws has come through every single time. Submitting a claim is ridiculously easy—just snap a pic of the vet invoice and SOAP notes in the app, and you're done. I’ve always received reimbursement quickly (sometimes even the next day!), and they even reached out after Kali’s surgery to check on her. Who does that? Yes, the premiums go up each year, but after researching nearly every pet insurance company out there, I’ve found their rates to be very competitive. What makes them stand out even more is how user-friendly their app and website are. I can change my reimbursement rate (I chose 80%), adjust my deductible, or switch between mailed checks and direct deposit—all with just a few clicks. Healthy Paws doesn’t cover basic visits or routine dental cleanings, but they cover what actually matters: medications, diagnostic tests, emergencies, surgeries—even dental emergencies. This month alone, I was reimbursed for 80% of a $5,000 procedure. I can’t express how thankful I am. If you're on the fence about pet insurance, let me save you the trouble: choose Healthy Paws. You won’t regret it.