THANKS FOR THE HELP WITH OUR SWEET KING CHARLES.
THANKS FOR THE HELP WITH OUR SWEET KING CHARLES. wE HAVE TOLD MANY HOW GREAT OUR EXPERIENCE HAS BEEN WITH YOU.
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Any time I’ve needed help they’re very friendly and helpful.
Any time I’ve needed help they’re very friendly and helpful.
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Help when help was needed
The coordination between the veterinary clinic and Trupanion was excellent. It was a difficult time for us with Ember being sick unexpectedly and passing so quickly after. It was one extra thing that we didn't have to worry about. She was well taken care of in her last few days. We are grateful for that.
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Your phone reps are very professional & compassionate!
Your phone reps are very professional & compassionate!
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I think there could be some improvements.
I think there could be some improvements. Specifically if you’re having a tough time financially and have to change your deductible you are not able to go back to your original plan. Otherwise I have been very happy with Trupanion.
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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The only thing I don't agree with.
The only thing I don't agree with...is no reimbursement for vet visit for health issue being covered...as the visit is necessary to be able to proceed toward a decision on how to deal with the health issue.
- INSURER:
Trupanion Canada
- POSTED: 03/29/2022
- BY:
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Great customer service, fair prices.
The person on the phone was very helpful and explained everything. Prices are great for the coverage offered.
- INSURER:
Trupanion Canada
- POSTED: 03/29/2022
- BY:
- BREED: Aussiedoodle
- AGE OF PET: 7 - 10
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Easy and quick process
Easy online claim submitted process. Quick turn around.
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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To me customer service is the benchmark by which I do business.
To me customer service is the benchmark by which I do business. Poor service or indifferent service dictates my buying decisions. The fast friendly manner in which you handled my call was both refreshing and reassuring.
Ross Robertson
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