217,670+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,670 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,818 reviews

4.9
Healthy Paws

11,110 reviews

4.9
Fetch

5,451 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,895 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 15, 2020

Stephanie was very courteous professional and helpful.

Stephanie was very courteous, professional and helpful. She answered my questions and made corrections to my information quickly. After corrections were made to my information, she promptly sent information about my policy that you weren't able to send. ,

Insurer: Trupanion

By: Betty

Useful
May 15, 2020

She was extremely polite friendly knowledgeable and helpful!

She was extremely polite, friendly, knowledgeable and helpful!

Insurer: Trupanion

By: Karen

Useful
May 15, 2020

Great service Always has answers.

Great service Always has answers.

Insurer: Trupanion

By: Sandra

Useful
May 15, 2020

Personal caring humans at the other end of the phone EVERY time I call.

Personal, caring humans at the other end of the phone EVERY time I call.

Insurer: Trupanion

By: Barbara

Useful
May 15, 2020

Although I haven't had to use the coverage yet I have been pleased when I have asked questions of customer service reps.

Although I haven't had to use the coverage yet, I have been pleased when I have asked questions of customer service reps. Rebekka was able to answer all my questions about coverage for my dog Tyson's hip dysplasia diagnosis.

Insurer: Trupanion

By: Joan

Useful
May 15, 2020

Customer service is very good at Trupanion however rates keep increasing too much each year.

Customer service is very good at Trupanion, however, rates keep increasing too much each year. It may be more cost effective to start an emergency savings plan instead when adopting a pet.

Insurer: Trupanion

By: Sharon

Useful
May 15, 2020

Very disappointed with claims decisions.

Very disappointed with claims decisions. I can not get the claims sorted out because they were not submitted correctly & it's been difficult to sort out because of my own health issues. I have been dealing with my own health insurance denials. I've had 2 hips replaced & emergency back surgery in the last 3 years. I'm on my last leg so to speak. Can you ~ Will you help us please in reviewing our claims? I need your help please?????????????????????????????????

Insurer: Trupanion

By: Kelly

Useful
May 15, 2020

Quick friendly response

Quick friendly response

Insurer: Trupanion

By: Lawrence

Useful
May 15, 2020

Good customer service

Good customer service

Insurer: Trupanion

By: Amy

Useful
May 15, 2020

Call was answered promptly and the information I was requesting was given right away

Call was answered promptly and the information I was requesting was given right away

Insurer: Trupanion

By: Margaret

Useful

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