217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This was our first claim in about 2…
This was our first claim in about 2 years. The entire process was so easy and fast. We were so surprised at how quickly our reimbursement suddenly appeared in our bank account. We have had other pet insurance with other pets - but Pumpkin is by far the best...
Insurer: Pumpkin
By: Karen
MetLife is a superior pet insurance
MetLife is a superior pet insurance. I have had two other highly rated pet insurances and they are far inferior. MetLife always approves my claims efficiently and w full reimbursement.
Insurer: MetLife
By: customer
Very Thorough and Helpful!
Very Thorough and Helpful!
Insurer: Nationwide
By: customer
Fast service
Fast service. From the submittal to the payout. The website is improved and is much better.
Insurer: MetLife
By: Albert
Easy to choose
The link made it easy to learn about the benefits of pet Insurance. After a quick review of last year's expenses, it was easy to make a good choice for my family.
Insurer: Nationwide
By: Mr. Wilson
Always a great experience with Pumpkin!
Always a great experience with Pumpkin! Very quick turnaround time with claims and immediate direct deposit of reimbursement with claim approvals. Highly recommend Pumpkin to anyone considering pet insurance!
Insurer: Pumpkin
By: Pete S.
prompt reimbursement of expenses
prompt reimbursement of expenses
Insurer: Nationwide
By: customerjudy press
I’ve had such a great experience with…
I’ve had such a great experience with my pet insurance. It gives me so much peace of mind knowing my furry baby is protected. Claims are easy to submit, customer service is always kind and helpful, thank you Darion! 😁🐶Reimbursements come quickly. I’m truly grateful for the comfort and support they provide.
Insurer: Pumpkin
By: Maya G
Good follow up
Good follow up. We received an email confirmation and a letter from you for our records.
Insurer: Pumpkin
By: Don Lynn
Terrible service by an even wort compnay
I’ve never dealt with a company that hides behind confusing, over-engineered wording the way this pet insurance provider does. Every claim feels like a homework assignment — pages of “legal-sounding” policy language that only they seem to understand, and somehow every sentence ends up meaning “not covered.” I signed up expecting clear support for my pet. Instead, it feels like they’ve designed their policies to be as vague and technical as possible, so they can deny anything they want. Whenever I ask for clarification, I get a copy-and-paste paragraph that explains nothing and contradicts their own previous messages. It’s like they speak a different language. The worst part? The reps sound friendly, but they always redirect you back to the same impossible-to-decipher policy wording. It leaves you feeling tricked — like you’re paying monthly just to be told “no” in 12 paragraphs. If you want transparency, honesty, or even basic clarity, this is not the company for you. Save yourself the frustration and choose an insurer that actually values your time, your money, and your pet’s wellbeing.
Insurer: Pets Plus Us
By: Adam