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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Your customer service staff is amazing
Your customer service staff is amazing. Everyone is so helpful and knowledgeable. They are always ready to assist with any questions and provide the best advice. And they are very caring and always ask how my pet is doing. _Best CSR’s in the business.
Insurer: Trupanion
By: Jessica
They have greatly reduced the costs for…
They have greatly reduced the costs for my dogs. Titanium crowns, medication, eye treatments, all at deductible. I rest easy knowing their daily pills and monthly PSGAG injections are covered and are no longer a financial burden.
Insurer: Trupanion
By: James
Pets Best has the best rates and great…
Pets Best has the best rates and great response times for claims. They are a "thumbs-up" pet insurance company to work with!
Insurer: Pets Best
By: Tom Doud
Without Trupanion and how great the…
Without Trupanion and how great the coverage is our dog would have not survived 2 major hospital visits as the cost would have been too much for our family to pay.
Insurer: Trupanion
By: Karena
No Problems with Claim Submission and Payment
I had no problems with submitting my claim and receiving a prompt payment to cover the cost of the procedure.
Insurer: Trupanion
By: Leon
You paid very quickly
You paid very quickly! Thank you.
Insurer: Trupanion
By: Charlene
Great company, great experience
I was a little concerned about Going online to file a claim, but to my surprise, it was easy Peezy and only took minutes to fill out and file. I elected direct deposit as my means of receiving Payment and I was extremely happy when everything was done, completed within two days. I did have questions and called for answers and had a very good experience, talking to their representatives and receiving quick, accurate answers. Their Customer service was top notch. I would absolutely refer them to anyone looking for Pet insurance. Great experience, great company.
Insurer: Embrace
By: B. Kramer
Easy to submit and get refund fast with…
Easy to submit and get refund fast with direct deposit
Insurer: MetLife
By: Suzanne McCaughan
A very happy customer!
I couldn't be any more impressed with an insurance company! From claim to payment less than a week and the customer support was Top notch. Highly recommend!
Insurer: Pumpkin
By: RACHAEL
Quick turnaround for emergency visit
My dog had to go to the emergency vet for a wound on his side. I sent my receipt and medical record and had my refund check from Pumpkin within a week. If you are sure to send the medical record along with your initial claim, things move quickly. I am very happy with my experience with Pumpkin over the preceding year and will be adding my two cats in the near future.
Insurer: Pumpkin
By: Angie C