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My vet did it all for me. Deductible is great and monthly payments are low and easy.

My vet did it all for me. Deductible is great and monthly payments are low and easy.

Pleasant people handling the claim; claim handled efficiently. One area of disappointment - no coverage for "office visit" which was part of pet's treatment. Pet was ill, took her to vet, he examined her and charged for office visit and tests and meds. No coverage for office visit. It was NOT a wellness visit -- I think it should have been covered.

Pleasant people handling the claim; claim handled efficiently. One area of disappointment - no coverage for "office visit" which was part of pet's treatment. Pet was ill, took her to vet, he examined her and charged for office visit and tests and meds. No coverage for office visit. It was NOT a wellness visit -- I think it should have been covered.

We rescued a young pup last year only to find that he liked to swallow things that weren't meant to be swallowed. Seeing the writing on the wall I decided that maybe we should look into pet insurance. I found a site online that compared a number of pet insurace companies and Healthy Paws had good ratings, so I chose them...and I am so glad I did.I enrolled the young pup at the $100 deductible, 90% coverage rate, then thought maybe we could afford insurance on our older dog, Murphy, a 10 year old dachshund. To my surprise, the cost was almost the same as the younger dog's, although I did choose the $500 deductible, 70% reimbursement. What a fantastic stroke of luck that turned out to be, because Murphy ruptured a disc in his back that required a MRI and then emergency surgery. The people at Healthy Paws were wonderful. The web-site is easy to use and speeds up the claims process tremendously. I received E:Mails to keep me up to date on the process, to request additional information, to let me know the claim was processed etc. and still just to check on how Murphy is doing. Wonderful people, wonderful company...I'm a customer for life!

Submitted Wellness claims and received reimbursesment in about a week. Super easy and their customer service is great. Got emails regarding claims updates every step of the way.

Annoyed with how premiums are going up, but cannot complain at all about how responsive and efficient Trupanion is to cover the costs.

Annoyed with how premiums are going up, but cannot complain at all about how responsive and efficient Trupanion is to cover the costs.

I was very surprised and pleased when I filed my first claim with Trupanion and received my reimbursement 8 days later. Communication was very easy and every time I've had to phone in to speak with someone, they have always been helpful and incredibly nice.

they will cover about 50% of costs