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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service.
Excellent customer service.
Insurer: Trupanion
By:
Great pet insurance
Being able to fill out the form directly was great Also the prompt response and reimbursement is fantastic. I recommend you every chance I get.
Insurer: Trupanion
By: Patricia
Great service !
Always prompt and helpful when needed...
Insurer: Trupanion
By: Suzanne
Thank You Trupanion
All staff I ever dealt with were professional, kind and knowledgeable. Receipt reimbursement was fast, efficient and easy. The only drawback was the exclusions which included office visits and were $150 a visit for specialists so several of those I was paying for. Also, directly related to her anal cancer was lots of blood for a year and incontinence toward the end and I needed all waterproof sheets and pillowcases and lots of pee-pee pads always underneath her and none of that was covered. They did cover cbd oil which was good. Still, overall loved Trupanion.
Insurer: Trupanion
By: Faith
All reasonably healthy pets should be insured.
All reasonably healthy pets should be insured. I'd never want to have to euthanize my pet(s) because I couldn't afford the care they needed. So many people blame the veterinarians that work so hard to care for our animals, when the cost of treatment is not their fault. An animal's best bet in a medical emergency is to receive all recommended veterinary treatment and my Trupanion policy makes sure I can afford that, should my pets ever need it.
Insurer: Trupanion
By:
Healthy Paws Pet Insurance was…
Healthy Paws Pet Insurance was fantastic. They are affordable, processed claims quickly and made reimbursement payment within weeks. And they followed up to inquire about the health of our injured pet. Couldn't ask for more! And the pup is doing great!
Insurer: Healthy Paws
By: Deborah L
Six months of fighting and 3 supportive vet letters before they paid a covered claim
Healthy Paws is terrible. It took 6 months, an insurance investigation, and multiple letters from treating veterinarians to overturn claims adjuster's completely unsubstantiated speculation my dog's pneumonia might have been related to a pre-existing condition. They will try to wear you out with multiple denial letters, vague rejection codes, refusal to provide accountable individuals (or last names, or phone numbers, or emails), until you give up or, as happened with me, make it clear you are willing to file a State oversight complaint.
Insurer: Healthy Paws
By: Sydney
Trupanion always comes through
I filed my claim a few days ago and already have a confirmation that the claim will be covered for exactly the amount I expected. Trupanion honors its policies, and I know I can always count on them without having to fight for a claim to be accepted. I wish my own health insurance were as affordable, comprehensive, and efficient as Trupanion.
Insurer: Trupanion
By: Katharine
Trupanion really stands by their policy and pays out everything it says it will, they are excellent!!! And kind and caring too!!
I highly recommend Trupanion to everyone who has a beloved family 4 legged friend. They stand 100% behind what their policy states, and cover all service they say they will cover. My premium every month is very reasonable to know that my dog who is part of the family is covered with fabulous insurance. If you need help , you can call and someone is always available, kind, caring and courteous, and professional to walk you through the claims process. Highly recommend Trupanion to all my friends, I already do, and to anyone else looking to ease their mind incase of a major pet EMERGENCY .
Insurer: Trupanion
By: Carolyn