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Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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For one incident, we submitted 3 claims. Two of the claims' reimbursement came quickly, but there was a bit of confusion with the third claim, but was quickly resolved. We used the app to submit the claims, and we uploaded 2 documents. Although we received a 'successful upload' notice in the app, it turns out that only one of the document actually successfully uploaded, leaving the second (and most important) document, unsubmitted with the claim. We had to call customer service to figure out what happened, and we had to resubmit the claim. Not a huge deal, but did delay our time to reimbursement by about one week.
Insurer: Nationwide
By: bethany
convenient and fast claims filing
convenient and fast claims filing
Insurer: Nationwide
By: ARIEL
I love Nationwide for pets!!
So easy. Customer Reps are always kind and helpful. I’ll never be without this insurance.
Insurer: Nationwide
By: Me
I appreciate doing business with a company that values our pets as much as they do their human partners.
I'm a long time customer of VPI Ins. I have had it with several of my pets. If it was not for this policy I would probably not have been able to have so many pets in my life. Thank you for providing such a wonderful service for our furry friends.
Insurer: Nationwide
By: Dianne
Coverage denied for vomiting and diarrhea as had issue with diarrhea as a puppy (treated at home with pumpkin)
My 1.5 year old dog went to emergency for vomiting and diarrhea. Trupanion denied the claim as in my vet's notes she had had diarrhea as a puppy before she was covered that was so minor I didn't bring her in for it. She also had diarrhea twice since while covered. This time she had severe diarrhea as she had likely eaten garbage off the street. I wish I could leave Trupanion but it is hard because of other pre-existing conditions. I regret that I may need to stay with them. I've heard Desjardins is good and would like to switch.
Insurer: Trupanion Canada
By: Hannah
I love the ease of submitting a claim online
Thank you for taking such great care of my pets
Insurer: Nationwide
By: maggie
So glad I have pet insurance with Nationwide!
Nationwide continues to provide exemplary customer service and to keep the claim process simple and painless! As a pet owner, I believe getting pet insurance is one of the best decisions I've made. My dog is an important member of my family and Nationwide makes pet ownership easier.
Insurer: Nationwide
By: Leigh
Having pet insurance makes decisions about medical care easier.
We adopted a dog with seizures knowing that could not be covered, but having coverage for everything else is a blessing. Our beagle-basset mix certainly has a lot of unusual problems! Some of our vet bills have been extensive. Nationwide makes it easy to submit a claim and get reimbursed promptly.
Insurer: Nationwide
By: Kris
Great service
We love having pet insurance. It helps us feel more confident in our dog’s health. It is great to know that we can take him to the vet when he needs to go, without worrying about how we will pay for it.
Insurer: Nationwide
By: Craig
Would highly recommend Nationwide Pet Insurance
I would highly recommend Nationwide Pet Insurance to any pet owner. The customer service is friendly, and customers have a good choice of policy.
Insurer: Nationwide
By: Beth