154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Customer support is great!
Customer support is great!
Insurer: Trupanion
By:
Great service
Embrace has been great!! I’ve been with them For 3 years now and they have never wronged me .
Insurer: Embrace
By: Christie
Ten Years 5 Stars--And they still are getting better!
We insured our goldendoodle with Trupanion the day we got him--at 8 weeks old. Their coverage is amazing, premiums worth the price and customer service outstanding. Things have now evolved to the point where my vet can submit my claims online and I get paid directly into my bank account from Trupanion. Yesterday we brought him in at 2PM for blood work and urine tests. This morning I received notification that my claim was approved and fully processed--and I didn't have to do a thing! Trupanion works to achieve a 10% cost above claims payouts and if they do better you end up getting a reduced premium--which happened to us one year. How do you beat all that?!?!? I can't recommend them too highly--they're the best as far as I'm concerned.
Insurer: Trupanion
By: Bob
Three socks later.
After a sad and expensive experience with a previous puppy , I decided skeptically to try Trupanion. At the start, the folks at Trupanion were helpful and courteous. A few months passed. Then it happened. My new pup ate, not one, not two, but three socks. The third sock required surgery, a couple overnights at the Vet and $$. Afterwards, I brought him home, filed my claim and waited hopefully for a result which brought tears to my eyes when I received it. As I said, at the start Trupanion was helpful and courteous. Well, add ‘a blessing’ to that description. They were available 24/7 for my questions & except for the examination fee, which I knew they did not pay, they covered everything else. I was beyond pleased, so relieved and able to focus on my pup instead of the bills. Thank you Trupanion for the excellent service & laying my skepticism to rest. Pup thanks you too!
Insurer: Trupanion
By: Robin Hirner
Friendly and helpful operators and affordable policies!
The operators are friendly and helpful. The policies are manageable and affordable, and the coverage is very good.
Insurer: Trupanion
By: Sean Hill
Quick and answered all my in depth…
Quick and answered all my in depth questions in detail. Thank you
Insurer: ASPCA
By: Diedre
Submitted claim for my dog who I…
Submitted claim for my dog who I recently adopted. The claim was for his first vet appointment for a wellness visit and vaccinations. During the exam the vet noticed an ear infection so prescribed medication for that. Pets Best did not reimburse the charge for the exam because they said since they found the ear infection it wasn’t a wellness visit. So if they didn’t find the ear infection they would have reimbursed? That makes no sense. I called to advocate that that charge should be reimbursed. Agent said she would look into it but it seems it should have a non-issue to reimburse the first and only exam my dog has had.
Insurer: Pets Best
By: Silvina Candia
WARNING : Worst Insurance experience
I’ve been an embrace customer for years. When I’ve submitted claims that we’re not covered, the response was quick and done in a timely matter. The latest claims, which we feel were perfectly in line with our coverage, and should hav been accepted are now still being questioned, 3 months after submitting. We’ve been on the phone numerous times, on hold for hours, and only to hear simple complaints that we expect an insurance company to be able to perform themselves. They claim that our vet has not given them all the info they need, but when we talk to the vet it’s a different story. At first we thought it was the Vet’s fault, but having gone to multiple vets, we are now seeing the same excuse. I warn you not to purchase this pet insurance policy, as poor business practice should not be rewarded.
Insurer: Embrace
By: Joel
I was happy with the speed in…
I was happy with the speed in processing my 1st claim and explanation of coverage.
Insurer: Pets Best
By: Linda Wain
MY SAVING GRACE
i PURCHASED THIS POLICY WHEN I RESCUED MY LABORDOR. i HAD LOST A DOG A FEW MONTHS BACK FROM UNEXPECTED ILLNESS..CANCER, SURGERY, ETC. i SPENT OVER $4000 AND SHE DIED IN MY ARMS ANYWAY. i MADE THE DECISION THEN --NEVER AGAIN. MY VET RECOMMENDED TRUPANION AND I INVESTIGATED THOUROUGHLY AND MADE THE DECISION. VERY EARLY INTO OUR LIFE TOGETHER RAVEN HAD AN INTESTINAL PROBLEM , WHICH WE TREATED RIGHT AWAY AND IT WAS THEN I DISCOVERED WHAT A GOOD DECISION I HAD MADE.NOTHING TO COMPARE WITH NOW. I ADMIT THERE WERE TIMES, WHEN THE PREMIUM WOULD GO UP ETC THAT I QUESTIONED IT BUT NOW THAT MY DOG IS CONSTANTLY UJNDER VET'S CARE WITH VERY EXPENSIVE MONTHLY MEDICATIONS KEEPING HER GOING I DON'T THINK I COULD MANAGE OTHERWISE., RAVEN IS ALMOST 12, HAS CUSHING/S DISEASE AND SEVERE OSTEOARTRITIS, ETC I CANNOT PRAISE TRUPANION ENOUGH FOR ALLOWING ME TO KEEP MY GIRL COMFORTABLE AND HAPPY FOR AS LONG AS POSSIBLE,'I HAVE RECOMMENDED THEM TO ANYONE WHO WILL LISTEN. I AM SO GRATEFUL.
Insurer: Trupanion
By: Sherry