217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace is AMAZING
I've had Embrace for a 4 years, but only submitted claims the last 2 years. i cannot believe how fast and easy it is to submit a claim, and how quickly they approve it and send you a check. It's seriously easier than dealing with human health insurance (and I'm a doctor and know the ins and outs of insurance). They are caring and kind--they sent me a handwritten card when my cat passed away. I recommend them to EVERYONE
Insurer: Embrace
By: Kara
Don't know what you are asking.
We have been with Nationwide pet for several years. Reimbursement is timely and staff is always pleasant.
Insurer: Nationwide
By: Kathleen
My doggy will be well cared for; peace of mind.
Excellent in every respect.
Insurer: Nationwide
By: Teresa.
Convenient, easy to understand, and quick
I highly recommend Healthy Paws pet insurance. Their website and app are easy to use. The details of coverage are easy to understand. I’m pleased with the quick claim processing and reimbursement. Finally an insurance I fully understand and know what to expect! Also, the customer service has been wonderful. They have personally reached out to me to inquire about my pets and that has been heart warming. I feel the monthly premiums are reasonable. Thank you Healthy Paws!
Insurer: Healthy Paws
By: April
Easy process
Our dog needed emergency care after hurting her leg during the Covid-19 crisis. We mailed in the receipt from the ER vet and received a check within a couple of weeks. We were notified that the claim was received and when it was approved, and could view it online. The whole process was easy and went smoothly.
Insurer: Nationwide
By: Chris
Great job
You make so easy to do a claim
Insurer: Nationwide
By: John
Another satisfied customer
Easy to file a claim and happy with the reimbursement. Fast processing. Appreciate follow up.
Insurer: Nationwide
By: Brandi
My coverage for my pets is a lifesaver.
My pet policies have been a lifesaver. If something urgent comes up, I don’t have to worry. I know my policies will come through to help me and my pets. The customer service people are kind, supportive and helpful.
Insurer: ASPCA
By: Cheryl
es un servicio excelente
soy feliz por que amo ami niño Mambo y a mi esposa
Insurer: Nationwide
By: Bernardo
Change is Supposed to be a Good Thing?
Three years later since my fist review and what a noteable decline in coverage and customer service. I never had any issues with their old underwriter. I guess I was one of the few lucky ones. New underwriters coverage is not as encompassing as the old one. I get it...times change and focuses change...sometimes not in the interest of the consumer. As in all businesses profit is the bottom line. But their customer service has also declined. "Well, I'm not sure and Umm, I don't know" now are standard responses. The only exceptions have been my interactions with Susan, Anne, and to some extent Jenna. I was becoming very frustrated on the call with Jenna and dropped an F-bomb. I apologized more than once but I could "feel" her coldness through the phone. She was helpful and did get my questions answered, but take it from someone who has done customer service for at least 30 years, you gotta get a little tougher skin and not always take things to heart in customer service. Only three words to describe my experiences with Susan and Anne -- "above and beyond". Those two always calm, cool, and collected and their first reply was not ... I don't know. They got the answers. Hopefully Figo will return back to it's stellar service it once provided before this recent change -- and don't lose Susan nor Anne. Thank you.
Insurer: Figo
By: James Trevino