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Thanks for handling claim promptly
Thanks for handling claim promptly. It seem in the past that there were delays in doing so. Chet
Insurer: Pets Best
By: Chet P
Easy and simple
Easy to use and simple submission process. Affordable insurance. They pay claims quickly after the review process. Customer service has always been helpful. They even closed and refunded the account the moment they learned of my dogs euthanasia during review of claims I submitted. Will use again one day.
Insurer: Trupanion
By: Armando
So Thankful
Our sweet boy Griffen was diagnosed with failing kidneys so then we went to Colorado State University Veterinary Teaching Hospital where we found out he actually had stage five Lymphoma at only five years old. If it weren't for our policy with healthy paws, chemo would not even be an option for us financially. We are now on our third round of chemo and Griff has been responding. We are making weekly trips to the vet and I am so thankful for Healthy Paws and the ease it is to submit a claim. We are hoping Griff surpasses the 6 months the vet said we would get and we are enjoying each and every momemnt with him.
Insurer: Healthy Paws
By: Courtney
I wish my personal insurance was this good!
I have trupainion for both my dogs and every time I make a claim it is so easy. I can do it all on my phone and they respond within days. Trupanion is 100 time easier than my personal insurance. It is definitely worth the money.
Insurer: Trupanion
By: Becky
The customer service team overall…
The customer service team helped me every step of the way. I called intially to make sure my coverage started for accidents. I couldn't believe I had to issue a claim within the first three weeks of policy. Although I was hold for over an hour twice to get my questions answered, it was a great phone conversation. Following week to understand how my claims were being handled, was also great conversation. I had to file three claims before the first one processed. All in all great experience so far, even though 10 claims in first month of policy was overwhelming. Your team is helping me through it.
Insurer: Pets Best
By: Danielle Lopez
Ms. Sophie Our English Bulldog
Always with the promptness. Like that you text and email when you have received an invoice.
Insurer: Trupanion Canada
By:
Slow and hidden information.
I was frustrated that the app and emails did not provide progress updates while we waited for the claim to go through, which took 2 months!
Insurer: Trupanion Canada
By:
So very thankful
My first time trupanion experience and was extremely happy & surprised how quick and efficient everything was handled. I am pleased I took the advice of a friend.
Insurer: Trupanion Canada
By:
Thank goodness for Trupanion!
As always, my many claims are processed quickly and efficiently and I have payment in my bank 3 or 4 days after submission from my vet. I’d gladly recommend to any and all the importance of having insurance you can count on. I had no idea my puppy would have as many issues as she does and I don’t know how I would have afforded her care if I hadn’t decided when I first got her from the breeder that I should have Trupanion in case anything should happen. I’d rather have a monthly payment, even if it hurts a bit in the pocketbook, than to have medical issues come up unexpectedly and perhaps lifelong ones. Thanks Trupanion
Insurer: Trupanion Canada
By:
The Best!! Can’t imagine not having it!
Once again, we had no issues with a predetermination being completed and directed billed to our vet - everything we knew should be covered was! So thankful to have reliable insurance for our baby girl!
Insurer: Trupanion Canada
By: