154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 21, 2021

Always quick and easy!

Always quick and easy!

Insurer: Trupanion

By:

Useful
February 21, 2021

Deductible almost met

since I have not quite met the deductible experience not really evaluated, but communication with trupanion excellent

Insurer: Trupanion

By:

Useful
February 21, 2021

DONT REGRET not getting Pet Insurance.!!

The staff at Norco Animal hospital in Norco ,Ca gave me information on TRUPANION for our costly bloodhound 3 years ago. So we purchased pet insurance. With the help of James and our Dr. Yoon & staff at the animal hospital we go to and theyre billing trupanion for us. Not one episode with our dog passes- that I regret that decision. TRUPANION, has come through more times than I can count. We recently went through (yet another )surgery with our bloodhound. TRUPANION covered all but my 10%. FIVE STARS for Trupanion We couldnt be happier with the staff and correspondence from trupanion and the constant communication. This bloodhound has been the most costly dog we have ever owned out of six dogs and the past breeding of our golden retrievers. PET INSURANCE FROM TRUPANION MAKES A TREMENDOUS difference. HIGHLY RECOMMENDED ! FIVE STARS

Insurer: Trupanion

By:

Useful
February 21, 2021

Each interaction I have with the customer service associates at Trupanion are caring listen and are helpful in addressing the issue for which I am calling.

Each interaction I have with the customer service associates at Trupanion are caring, listen and are helpful in addressing the issue for which I am calling. Each person has been knowledgeable and efficient. Gerene Schmidt

Insurer: Trupanion

By:

Useful
February 21, 2021

Easy and Customizable

Easy process and quick. Very customizable and gives peace of mind.

Insurer: Trupanion

By:

Useful
February 21, 2021

Easy to change my billing credit card.

Easy to change my billing credit card.

Insurer: Trupanion

By:

Useful
February 20, 2021

The BEST, amazing customer service, easy claim process and prompt payment. The best out there and they deserve it

Just an amazing customer service support program. Never an issue in the 7+ years insured. My dog has needed a lot of care due to a rare skin condition, Sebacious Adenitis. HealthPaws immediately supported the medications and tests. Recently suffered bulging disc in the back. MRI’s promptly paid. They even follow up with a call to see how he is doing. They generally care and the staff are always so pleasant and helpful. I’m a lifer with HealthyPaws for Luke and my future pets. AMAZING!!

Insurer: Healthy Paws

By: Shirl

February 20, 2021

Amazing customer service and support, hassle free claims and prompt payment

Just an amazing customer service support program. Never an issue in the 7+ years insured. My dog has needed a lot of care due to a rare skin condition, Sebacious Adenitis. HealthPaws immediately supported the medications and tests. Recently suffered bulging disc in the back. MRI’s promptly paid. They even follow up with a call to see how he is doing. They generally care and the staff are always so pleasant and helpful. I’m a lifer with HealthyPaws for Luke and my future pets. AMAZING!!

Insurer: Healthy Paws

By: Luke

Useful
February 20, 2021

They are a Wonderful Company ❤

They are a Wonderful Company ❤

Insurer: Pets Best

By: Tonee Lamond

February 20, 2021

I’m disappointed at the way my…

I’m disappointed at the way my submitted claims have been handled by this company. I submitted a covered wellness claim for a dental cleaning almost two weeks ago and instead on working on that larger return of $150 dollars first, they decided to work on a smaller claim of $12.50 submitted after the first claim. Are they waiting to get $150 worth in premium payments from me first? They should have worked on the first claim. ** UPDATE: I found out that my claim for a wellness dental cleaning was processed as an “undiagnosed illness-acute.” When I asked why is a dental cleaning considered an “undiagnosed illness”? They said there was an extraction. Meaning they’ll deny the claim because there was one extraction. That extraction will be considered a pre-existing condition, which means they’ll deny my claim. Do you see how they get you?! These are the little clauses that are not mentioned in their policy when people are signing up for insurance. People beware!!! This company is notorious for denying claims by using the “pre-existing” excuse. Stay away from PetsBest! I canceled before they take any more money from me! **RESPONSE: The extraction was NOT illness related; it was a broken tooth I asked the vet to extract while a routine cleaning was being done. You cannot assume these things to determine payment on claims.

Insurer: Pets Best

By: Ivon Lopez

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