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Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The price is great quick response and friendly service.
The price is great, quick response, and friendly service.
Insurer: Trupanion Canada
By: Linda
The hold times are short they give great customer service and they processed my claim and emailed me within minutes of sending off the paperwork!
The hold times are short, they give great customer service, and they processed my claim and emailed me within minutes of sending off the paperwork!
Insurer: Trupanion Canada
By: Avril
Excellent insurance but beware of taxes
The experience was perfect.Fast and accurate. I love that the vet does it so i dont have to pay up front. The only reason i dont give you 10/10 is because im not happy that i have to pay the tax on the entire amount. It adds up to alot of money for me.
Insurer: Trupanion Canada
By: Jane
Anita H
The claim was submitted by the vet and was paid out immediately. By the time we picked up sweet boy, we had a partial balance to pay and were on our way.
Insurer: Trupanion Canada
By: Greg
Disapointed
Still a little put off over prescription diet not being covered & was told it was yearly and was denied a clam a year later. From what I was told prescription food would be covered for a two month period every year. So not only was I denied but you upped my rates and I was under the impression it would stay the same. So I share my disappointment and let them make their own decisions.
Insurer: Trupanion Canada
By: Jim
Stephanie was not only very prompt with answering my questions but she was also very friendly.
Stephanie was not only very prompt with answering my questions but she was also very friendly. She really made me feel like she cared about my cats and by extension that Trupanion has an environment of truly caring about the well being of animals.
Insurer: Trupanion Canada
By: Sarah
So far I'm very happy but I worry that Gracie's illness might be rejected at a future time.
So far I'm very happy but I worry that Gracie's illness might be rejected at a future time.
Insurer: Trupanion Canada
By: Susan
Quick easy and taken care of professionally.
Quick, easy and taken care of professionally. Thank you
Insurer: Trupanion Canada
By: Daniel
Obtained most of the information I needed the only thing was a reference to models for justifying sustained increases in premiums over time even though the cost of visits to the vet has not been going up.
Obtained most of the information I needed, the only thing was a reference to models for justifying sustained increases in premiums over time even though the cost of visits to the vet has not been going up... still not clear about this
Insurer: Trupanion Canada
By: Edgar
Very Grateful
My claims are always processed quickly. If I have questions, they have always been answered to my satisfaction and with compassion. The best thing I did when I got my beautiful girl 10 years ago was purchase insurance through Trupanion. My girl has had a few scary health issues and I am so grateful for the ease of dealing with Trupanion. It has given me peace of mind during some difficult times allowing me to focus on helping my girl get better and not on how I was going to afford the care she was needing. Thank-you for your wonderful service. Lana, Sookie and Scout
Insurer: Trupanion Canada
By: Lana