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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service today was excellent.
Customer service today was excellent. Natalie was great. If she was unsure, she double checked and that is MUCH appreciated. Great communication.
Insurer: Trupanion Canada
By:
Fair, Clear & Fast.
Just very easy, clear, fast and (so far) fair claims. Much appreciated.
Insurer: Trupanion Canada
By:
Great job!
I really liked the lady who helped me she answered all my questions and was very kind
Insurer: Trupanion Canada
By:
Made a stress situation so much better!
Trupanion took a lot of stress out of a very stressful situation. We were very grateful for their timely approval of our pet care and the emails were so calming and appreciated.
Insurer: Trupanion Canada
By:
Marin was knowledgeable and helpful
Marin was knowledgeable and helpful
Insurer: Trupanion Canada
By:
Overall I am satisfied with Trupanion I am just frustrated by the significant increase in our premium this year.
Overall I am satisfied with Trupanion, I am just frustrated by the significant increase in our premium this year.
Insurer: Trupanion Canada
By:
Rates weren’t clear if they included the Costo membership discount until after signing up
Rates weren’t clear if they included the Costo membership discount until after signing up
Insurer: Trupanion Canada
By:
Service level
Always quick and trouble free!
Insurer: Trupanion Canada
By:
Submitting the claim and the feedback/approval messages were quick.
Submitting the claim and the feedback/approval messages were quick.
Insurer: Trupanion Canada
By: