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Embrace insurance, and the claims process is amazing start to finish. It is easy, the staff is helpful, and the process is not stressful at all, at times when the rest of you and your pet's life and issues are stressful! I really cannot recommend a better company to use for your dog or cat. We have a newfoundland who we thought tore his ACL, and had to get xrays immediately. They were close to $1k, and almost all of that was covered. I am so happy to know we have Embrace to help us through these times for our giant breed.

Trupanion were very supportive by phone and email through this ordeal that lasted from April to Sept. Our claims were very large and were paid promptly. Our dog (mix of Airedale and Greyhound) developed polyarthritis from some unknown cause. she was so sick we thought we'd have to put her down. UC Davis veterinary school helped her through it but even they weren't sure of what made her ill. She is now cured. Trupanion helped us through all of this very expensive process.

Trupanion were very supportive by phone and email through this ordeal that lasted from April to Sept. Our claims were very large and were paid promptly. Our dog (mix of Airedale and Greyhound) developed polyarthritis from some unknown cause. she was so sick we thought we'd have to put her down. UC Davis veterinary school helped her through it but even they weren't sure of what made her ill. She is now cured. Trupanion helped us through all of this very expensive process.

This was the first year in the many that he's been covered by ASPCA Pet Health Insurance that my cat had any medical needs aside from his regular wellness exam (which his insurance has regularly covered most of) -- and boy was I glad that I've had him insured! Several vet appointments, multiple blood tests, meds, x-rays... the out-of-pocket costs were pretty staggering. Four separate claims -- but then I got my insurance reimbursements, and most of it was covered, and I got reimbursed 80% of what I had paid. The claims were processed quickly, the reimbursements were direct-deposited into my account, and I received follow-up calls from the ASPCA customer service representatives to find out how my cat was doing and if they could be of any further assistance. Fortunately he has fully recovered, is eating well once again, and is one happy kitty!

Trupanion got my claims and processed them on the same day. They have been consistently great to work with and I highly recommend them!

Trupanion got my claims and processed them on the same day. They have been consistently great to work with and I highly recommend them!

My dog had pancreatitis prior to enrollment and understandably they did not cover. However anytime my dog has diarrea which is a symptom of many many things they will not cover saying it's related to pancreatitis even though the vet has clearly out,ones that is is unrelated. BE CAREFUL with the fine print .....andi even pay the premium. I have had it and am going to cancel and encourage all of my friends to do the same.

I'm very happy with Embrace. Their customer service staff is very friendly, very approachable, and always responds within 24 hours to any questions you may have or to new claims. My vet is able to directly submit claims without needing my signature over and over. I typically hear back from Embrace regarding my reimbursement amount within 3-5 days. They have reimbursed everything but a small invoice for skin issues which were preexisting (so totally understandable that it was excluded). I'm super happy with Embrace!

I have had Embrace for about 6 months now, ever since I adopted by wonderful Boxer boy. We had a rough go for a few months, trying to determine the cause of his vomiting and very runny stools. After too many late night emergency room visits, internal medicine work-up, blood work, x-rays, ultrasounds, and an endoscopy, we finally found out he has Inflammatory Bowel Disease that requires a special diet and a daily steroid dose. Embrace has helped us all along and has worked with us to get him the best care possible. I stressed a lot in the beginning, not being sure what would be covered under my policy but Embrace has been wonderful and everyone I have interacted with over email or the phone has been caring and professional. I rave about Embrace to every pet parent I meet and would recommend it to anyone looking to choose Pet insurance. It has been the best investment I have made so far in providing the best for my wonderful boxer boy and the best way to go is to get the most benefits possible and the highest reimbursement rate when you buy the policy so that everything that happens after the policy takes into effect is covered and you don't have to have a medical review if you want to increase your benefits and/or reimbursement rate. It is very much worth it in the log run!

Mabel needed to have 3 tumors removed and I was concerned both about her well being and dealing with filing the claim, this being the first time I have had insurance for my dog. The people who helped me could not have been nicer or more concerned for Mabel, even emailing me just to check on her. Mabel came through her surgery very well and I was reimbursed at the full rate of my plan within two weeks. Thumbs up from me and paws up from Mabel. :-)