154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 03, 2021

Affordability

Affordable, vet direct payments and ease of enrollment and options

Insurer: Trupanion

By:

Useful
March 03, 2021

Because Emilee and everyone that I have dealt with at Trupanion have all been great and always help me with what I need.

Because Emilee and everyone that I have dealt with at Trupanion have all been great and always help me with what I need. Thank you!

Insurer: Trupanion

By:

Useful
March 02, 2021

All worked out

I recently submitted 2 claims and both were denied stating info from vet not received. I contacted Pets Best by chat (good luck getting through on phone!) and they explained that there was no prior history on my doggie. This is because she was newly adopted. Rep resubmitted claims with that info and both were quickly approved! Pretty easy overall!

Insurer: Pets Best

By: Lea Whalen

March 02, 2021

I found customer service very…

I found customer service very knowledgeable, business oriented and customer oriented at the same time. In comparison, I found our prior carrier claims representative to be very rude lacking customer service skills. We have not needed to submit a claim since insuring with Spot, so cannot comment. However, true to Spot advertisement, we did receive our Amazon gift card.

Insurer: Spot

By: Rosie’s Mom

March 02, 2021

Great Coverage, Especially for Major Expenses. Would Highly Recommend.

Our dachshund, Gretchen, has been covered by Healthy Paws for about 3.5 years now. They've been great throughout her coverage in reimbursing any claims we made. Recently, Gretchen had to have a major and unexpected back surgery to repair some herniated discs in her back. Healthy Paws covered the operation, which was a huge relief for our family. For major expenses like this that could be otherwise unmanageable for families, I'd recommend insurance and Healthy Paws specifically. The only negative i have regarding the service (and pet insurance in general) is that there really isn't a pre-clearance process - if you ask before a surgery, they really won't tell you if it is covered. However, given Healthy Paws relatively broad scope of coverage, we were confident the surgery, MRI, etc. would be covered and proceeded with the operation. We were correct and Healthy Paws promptly processed our claim and reimbursement. We're very satisfied and would recommend Healthy Paws with confidence to other pet owners.

Insurer: Healthy Paws

By: Chase

Useful
Verified March 02, 2021

I chose Healthy Paws because it was the…

Thank you Healthy Paws for a seamless transaction. I chose Healthy Paws because it was the top rated pet insurance. I chose the lowest deductible plan and the highest coverage. When my four year old dog suddenly could not walk and needed immediate back surgery, I almost forgot I had the insurance. The final bill would have put me in the hospital right next to my best friend if it wasn't for the insurance. Submitting the claim was easy, it took no more than 2 weeks, and once I was notified the claim was approved, it was direct deposit into my account a few days later. I believe if it safe to assume that if you are responsible enough to look for pet insurance, then you love your pet and would do anything for them, so choose a company with great reviews, like Healthy Paws. The process for the claim was easier than any claim I have ever submitted. I spoke with their customer service once, and it was a breeze. No hassles at all, claim coverage information was in plain sight, so there was no surprises. I have no complaints regarding the entire claim event. Thank you Healthy Paws for existing. I tell everyone who is looking for pet insurance, to choose this company. PS - The doggo mentioned above is getting stronger everyday :-).

Insurer: Healthy Paws

By: Jasmine G

March 02, 2021

Thank you Healthy Paws for a seamless transaction

I chose Healthy Paws because it was the top rated pet insurance. I chose the lowest deductible plan and the highest coverage. When my four year old dog suddenly could not walk and needed immediate back surgery, I almost forgot I had the insurance. The final bill would have put me in the hospital right next to my best friend if it wasn't for the insurance. Submitting the claim was easy, it took no more than 2 weeks, and once I was notified the claim was approved, it was direct deposit into my account a few days later. I believe if it safe to assume that if you are responsible enough to look for pet insurance, then you love your pet and would do anything for them, so choose a company with great reviews, like Healthy Paws. The process for the claim was easier than any claim I have ever submitted. I spoke with their customer service once, and it was a breeze. No hassles at all, claim coverage information was in plain sight, so there was no surprises. I have no complaints regarding the entire claim event. Thank you Healthy Paws for existing. I tell everyone who is looking for pet insurance, to choose this company. PS - The doggo mentioned above is getting stronger everyday :-).

Insurer: Healthy Paws

By: Jasmine

Useful
March 02, 2021

So far we are very happy with this…

So far we are very happy with this insurance. When we called in to ask questions the representative was so nice and extremely calm and helpful. The process to submit a claim is so easy. 😊 thank you for your help

Insurer: Pets Best

By: Kathy

March 02, 2021

Best decision I could have made for my pet

My dog recently needed an emergency eye surgery, she spent days in the ER adding up to thousands of dollars in medical bills. Healthy paws wasted no time reimbursing me, even sending follow up emails asking about my dogs well being and recovery. They really go above and beyond for their customers. If you are looking for a reliable insurance company for your pet this is the one to go with!

Insurer: Healthy Paws

By: Courtney Roberts

March 02, 2021

Healthy Paws is a lifesaver!

Medical emergencies can really come out of nowhere and I am beyond relieved that I got Healthy Paws very soon after I got my puppy. He has turned out to be quite an accident prone dog and even snapped his tooth as a puppy, requiring expensive dental surgery that I never could’ve afforded without Healthy Paws. The claims process is super easy and reimbursement is always very quick. They also care a lot about your pet, and check up on my dog to see how he’s doing. Pet insurance through Healthy Paws is absolutely worth it for the peace of mind I have knowing that no matter what happens I will be able to afford any emergency care he needs!

Insurer: Healthy Paws

By: Lauren

Useful

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