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They have been a very good pet insurance for us with our dog so far on his 2 ACL surgeries.
They have been a very good pet insurance for us with our dog so far on his 2 ACL surgeries.
Insurer: Trupanion
By: Paula
The on line claims filing system worked very well.
The on line claims filing system worked very well. But the best part were the employees. What a pleasure to speak with them.
Insurer: Trupanion
By: joel
The breeder and my vet recommended Trupanion.
The breeder and my vet recommended Trupanion. Trupanion has been straightforward when I have had claims.
Insurer: Trupanion
By: Sheila
So far my experience has been good.
So far my experience has been good. For awhile, I had one dog with PetPlan and another dog on Trupanion. When I compared the differences in what is accepted by each company and how each company reimburses pet owners, PetPlan always came out better. If I remember correctly, I thought it might be affected mostly by PetPlan covering the vet visit charge. My dog on PetPlan saw many specialists and the $150 was covered after my deductible many, many times. That was very helpful for us. However, PetPlan resets the deductible for each ongoing condition each year. As Trupanion only requires a deductible once for a chronic condition, I can see over time it might be a big benefit. I am only giving an 8 right now because people have warned me that Trupanion is more picky about conditions than other companies. I have not yet found that to be the case, but also have had very few claims. I will be happy to fill out more surveys in the future and give Trupanion a 10 if I am pleased with the insurance.
Insurer: Trupanion
By: Mary
Service was great questions were answered.
Service was great, questions were answered. I haven't had to use Trupanion lately but they are always here when the unfortunate need arises and they make the process as smooth as possible.
Insurer: Trupanion
By: Sandra
Reliable consistent and no hassle.
Reliable, consistent, and no hassle. We are blessed to have Trumpanion.
Insurer: Trupanion
By: Ray
Professional knowledgeable efficient
Professional, knowledgeable, efficient
Insurer: Trupanion
By: Elizabeth
Polite customer service and filing a claim was easy
Polite customer service and filing a claim was easy
Insurer: Trupanion
By: Jennifer
Nothing is ever perfect.
Nothing is ever perfect. Plus this company is fairly new, and there is always room to grow and change. I have personally printed and distributed Trupanion website information to 12 of my friends that live in my apartment complex. On a different topic, I was having difficulty creating an account on the Trupanion website and Harmony my (Trupanion Representative) was professional and knowledgeable throughout the process. Thank you Harmony! One suggestion for improvement would be to issue Pet Insurance Medical cards to carry with you.
Insurer: Trupanion
By: Linda