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Submitting claims is super simple
Submitting claims is super simple. I love how they’ve updated the process.
Insurer: MetLife
By: Elle
Personable
Very helpful and easy to get through to.
Insurer: MetLife
By: Nala
Pet insurance is a must
I love having pet insurance, it's an absolute necessity. But very disappointed that the rates increase so drastically. I was told that my rate went up so much because metlife doesn't want people on the 90%\10,000\$100 deductible any longer. Kind of dishonest. But the company does pay for everything they said they would. Fast turn around time on payments. Overall happy.
Insurer: MetLife
By: AMY ROSEMAN
love the app and easy use
Easy and quick submission of claims and quick payment
Insurer: MetLife
By: PRITI SHETTY
Great Customer Service
Franklin was professional, knowledgeable and very personable. I was impressed with his level of customer service and I left our phone conversation feeling confident in receiving the information I needed to make an informed decision in selecting the best insurance package for my pet. Thank you!
Insurer: Nationwide
By: Gracie Estrella
Good experience so far some claims take…
Good experience so far some claims take longer then others.
Insurer: MetLife
By: Samuel Cook
amazing insurance but claims take too…
amazing insurance but claims take too long to process
Insurer: MetLife
By: Florencia Q.
Love MetLife Pet Insurance
Love MetLife Pet Insurance! I submitted a claim last week and received a response and reimbursement within a couple of days. Customer service is ALWAYS so kind and helpful.
Insurer: MetLife
By: Mykinzie Leach
The app is easy to use and easy to…
The app is easy to use and easy to submit claims, especially after a recent updates in the past year. Most of my experiences with customer service have been positive. The turnaround time is sometimes slow on claims , I have had issues with a few claims that should’ve been covered, and the price going up significantly in the past year- these are the reasons I am not giving a higher rating
Insurer: MetLife
By: Susan
So glad I chose this pet insurance!
I’m so glad I chose this pet insurance! Filing a claim is incredibly easy, and the response time is impressively fast. The refund process is straightforward and hassle-free. Plus, any time I’ve had a question, there’s always been someone helpful available by phone. Highly recommend!
Insurer: MetLife
By: LAETITIA GUYOT