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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They know what they're doing
They both answer the phone AND speak English. Their staff can't be mistaken for AI. They answer questions knowledgeably. They pay claims quickly with reasonable documentation. They act like they know the stress of a pet in need of medical care & the need for them not to add to the stress but to reduce it. This all works for me.
Insurer: MetLife
By: Critter's Valet
they are very prompt in reimbursements…
they are very prompt in reimbursements and I like how they send it via Zelle
Insurer: MetLife
By: customer
Healthy Paws allows you to say yes to whatever your dog needs
I adopted my dog from the streets of Tijuana and got a lemon -- she's needed 4 leg surgeries and Healthy Paws has consistently checked in and covered them all. With Healthy Paws, I'm able to say yes to whatever my sweet lemon needs. They always check in after her surgeries and I appreciate that personal touch. I highly recommend healthy paws for pet insurance.
Insurer: Healthy Paws
By: Joanna Tran
Timely processing
Submitted my claim and it was timely processed.
Insurer: Spot
By: Catherine Holloway
Honest, easy and efficient
They were true to their word and provided coverage when needed. The best part is it was easy and efficient.
Insurer: MetLife
By: customer
Very easy to get a quote and purchase a…
Very easy to get a quote and purchase a plan. Hopefully it will be just as easy to get reimbursed.
Insurer: MetLife
By: Denise Cornwell
easy process
very easy and great prices
Insurer: MetLife
By: Susan Koshbay
Do not use them
Do not use them. After years (a decade and a half) of using them, the abruptly changed my monthly premium for two dogs to 1200$ from 400$, which had been steadily increasing. The maximum pay out is $10,000 because I set this up in 2010. It’s a disgrace that they treat senior dogs like this. Clearly this is a business, and they don’t care about your pets. I recommend looking elsewhere or invest the same money into a money market or low risk investment account. I will never use them again.
Insurer: Embrace
By: Stella Dearing