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I have submitted my pet's records…
I have submitted my pet's records multiple times to Embrace and so has my vet. I keep getting messages that I have to resend them and that my claims are on hold until my vet and myself resubmit the invoices. I have met other people that have Embrace and they never had this issue. My vet clinic is surprised also, as they submit many claims to them as well.
Insurer: Embrace
By: Laura Kellner
Trupanion came through when I needed…
Trupanion came through when I needed them most. They were fast to respond and made the payments to the ER Vet immediately, which was so helpful.
Insurer: Trupanion
By: Susie
Trupanion is great!
Trupanion has always reimbursed our medical bills for our pup, without any hassle. It’s easy to take a photo of the bill and send it through the app.
Insurer: Trupanion
By: Jerry
My claim was processed very fast &…
My claim was processed very fast & efficiently. The explanation of benefits was very detailed & delivered to me upon completion of my claim. Extremely happy with the prompt service. Thank you!
Insurer: Trupanion
By: CBarros
Not the easy claims that I was promised
I have tried to do two claims and pumpkin keeps asking additional information. The vet clinic gave everything, and I uploaded, but the process is very cumbersome and not at all friendly as promised. I am thinking about changing insurance. Update: Some of my claims were denied, so for those thinking about this service please spare yourself a bad experience. I am definitely cancelling and moving to another service.
Insurer: Pumpkin
By: Maria
Prompt service every time
Prompt service every time! Thank you!
Insurer: Trupanion
By: Julie
Great Insurance for my pet.
Great Insurance for my pet.
Insurer: Prudent Pet
By: Michael Sale
Member for 15 years
I've been a Trupanion member for 15 years. The coverage plan is straight forward and I had very few issues over the first decade. However, the steep rate increases over the past three years have been alarming. The justification for the inflated rates no longer lines up with rational thought and it feels like the loyal client base is now being taken advantage of, not being able to switch providers if pets have developed pre-existing conditions. Hopefully a more competitive insurance provider steps into the market to help correct the issue. Update: I've already spoken to representatives about my rising rates (64% increase in just two years, to be precise) and was given the same fabricated reply about the rising costs of veterinary care (and as someone who works in the industry, the inflated rates and their trajectory don't trend in a way that coincides with the prices). I'm not interested in hearing the same regurgitation, or the messaging around being committed to the care of my pets. I would be interested to see the trend of clients who have cancelled coverage over the past few years because your commitment to their pets has put such a strain on their finances... which is something Trupanion used to pride itself in avoiding.
Insurer: Trupanion Canada
By: M H
Efficient
My claim was processed quickly with minimum effort and I was very happy with the experience.
Insurer: MetLife
By: Jay Mykytiuk
Marcel Is a trusted insurance company
Marcel Is a trusted insurance company. I use them to cover my electric Bikes.
Insurer: Prudent Pet
By: Jim Tozza