218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible
Horrible. Stay away from this company at all costs. They actually find ways to get out of paying by stating “pre-existing conditions” for everything. I paid almost $10,000 at emergency vet and was reimbursed NOTHING.
Insurer: Embrace
By: Lauren Casey
Easy to enroll
Easy to enroll and very informative on coverages and options.
Insurer: MetLife
By: Jennifer
I found the options to be affordable…
I found the options to be affordable for the type of coverage I expect. The site was easy to navigate as well
Insurer: Nationwide
By: Ronda T.
You make it mostly easy to file a claim…
You make it mostly easy to file a claim and I get paid back pretty quickly. It's nice to have insurance for my pets
Insurer: Spot
By: Snowed in
Terrible insurance company
Terrible insurance company. Absolutely terrible. I enrolled two of my dogs and they did have new illnesses within a year of the date of enrollment and Prudent Pet denied all claims for pre-existing condition when there was no pre-existing condition. The worst you can expect from an insurance company. Do not waste your money.
Insurer: Prudent Pet
By: Mel Day
Very easy to understand and use.
Very easy to understand and use.
Insurer: MetLife
By: Ilene
Great prices, excellent experience
The website and app are easy to use and provide detailed coverage information. Usually, that's hard to find, but Nationwide made it extremely accessible. I also found the price was quite reasonable, and the customized plan option allowed me to take out and add what I thought best suited my needs.
Insurer: Nationwide
By: customer
Reliable, great customer service!
I could not be more pleased with Pets Best. Daisy has epilepsy and that is so costly and exhausting. Without Pets Best, we could never have made it this far! Great customer service, fair rates and quick claim turn around 98% of the time.
Avoid this insurance company
Their policy is misleading. My dog was diagnosed with dysplasia and booked for surgery. I only managed to get a surgery date 4 DAYS after my annual policy with them renewed and they denied my 5000$ claim, due to " pre existing conditions" - basically upon each policy renewal they treat is us a new policy and whatever claim you put through before renewal is considered " pre existing condition after the renewal. I should have read it before and this is how they get you. Go through different providers. PHI is rubbish.
Insurer: PHI Direct
By: Kasia
Latest 1 comments
If you value your money and time just find another company these guys are scammers. They said pre-existing condition to diaherrea my pet had how can a sudden stomach and gut problem could be a preexisting condition? Basically stay away from this scammers!