215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Better than I thought
Pretty easy to get your money back and it works better than I expected it to
Insurer: MetLife
By: customer
I am sorry I cannot give zero stars
I am sorry I cannot give zero stars. It is a scam and they do everything - legal or illegal to deny the claims. I went to Brazil for work - lived there for three years. Came back and brought my dogs medical files. Then my dog had an ear infection after playing in water. They did not refund the vet costs because the files, although in English, were not accepted. They only accepted vets from Canada or the USA. I talked to them at the time and they said that the ear infection would be considered a pre-existing condition, but otherwise, the visit to the vet would then be considered a vet visit to a Canadian doctor and if he went to the vet again for any other condition, that it would be okay and he would be covered. My dog months later got a diarrhea. We went again to the vet. They then did not cover because he had had a diarrhea while in Brazil and the medical files that were unacceptable the first time around to cover the ear infection, were not valid and proof that he had had a diarrhea and visited the doctor, which made diarrhea a pre-existing condition. This is a scam. DO NOT TRUST! They rely on an old reputation because apparently, at some point, they ran an honest business, but that is no longer the case.
Insurer: Fetch Canada
By: Mleue
It was easy and fast
It was easy and fast
Insurer: MetLife
By: MICHAEL DOWNIN
Easy to submit claim and very…
Easy to submit claim and very responsive customer service team!
Insurer: MetLife
By: customer
Always easy
Always easy, friendly, fast reliable and great coverage.
Insurer: Pumpkin
By: Amanda
Always pleased with how fast Metlife…
Always pleased with how fast Metlife processes claims
Insurer: MetLife
By: customer
Easy to use and well worth it when my…
Easy to use and well worth it when my pet had an issue.
Insurer: MetLife
By: customer
The quick paymentspayments are made timely and are…
The payments are made timely and are deposited directly into my checking account.
Insurer: MetLife
By: customer