154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 26, 2021

Yoo-hoo, where are you customer service?

One of my dogs recently had a severe ear infection so I took her to VEG (emergency) and my claim was denied. Why? We surpassed our $1000 deductible for her. Tried to get someone on the phone and was on hold for an hour, no one picked up. Same for the online chat. We also have 2 other pets on this insurance (had 4 but one of our dogs passed away last month) so we're paying a nice chunk of money each month. Our renewal is in September. Do better Pets Best.

Insurer: Pets Best

By: Mary

Useful
March 26, 2021

Cost doubled in 4 years without ever making a claim.

WE got the policy for our dog when she was about 4 months old and it was about $24/mo. We have never made a claim and the cost has more than doubled to about $54/mo. When contacted about it the company said that vet costs have increased. We thought that by getting it when she was young we were ensuring that we would have the good rate. The company takes the easy money for young dogs and then raises prices for adult dogs to the point that it isn't worth it. It's a terrible way to do business.

Insurer: Healthy Paws

By: Edward

Useful
March 26, 2021

Easy and efficient.

The claim process was easy and efficient. Fair prices.

Insurer: Trupanion

By: Jennifer ODay

March 26, 2021

Amazing service

The agent was amazing explained everything in detail

Insurer: Pets Best

By: Bobby

Useful
March 26, 2021

Great Pet Insurance!

Thank you for your quick service in dealing with my claims. Very efficient in receiving my refund and I will be using your services when I get my next dog.

Insurer: Trupanion Canada

By:

Useful
March 26, 2021

they are great easy to chat with and cannot go wrong with the 90% coverage juust incase something happens.

they are great, easy to chat with and cannot go wrong with the 90% coverage juust incase something happens. Kind of painful to pay the steeper prices vs some other pet insurances however when it comes down to it THE ONLY THING you care about is how much its going to cost you- if your pet couldn't get the help they need due to your account balance.. I couldnt live with myself so having 90% covered is a huge relief

Insurer: Trupanion Canada

By:

Useful
March 26, 2021

They have been amazing throughout our dogs life.

They have been amazing throughout our dogs life.

Insurer: Trupanion Canada

By:

Useful
March 26, 2021

Excellent!

Trupanion has always been fast and thorough for us!

Insurer: Trupanion Canada

By:

Useful
March 26, 2021

Review

v quick professional responses

Insurer: Trupanion Canada

By:

Useful
March 26, 2021

Love It!

Very easy

Insurer: Trupanion Canada

By:

Useful

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