154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 13, 2021

Addressed me by name was friendly attentive and answered my question.

Addressed me by name, was friendly, attentive, and answered my question. Placed me on hold to verify with claims to make doubly sure she was giving me accurate info. I greatly appreciated the clarification.

Insurer: Trupanion

By:

Useful
April 12, 2021

Extremely pleased with the level of service and no hassle claims.

Our beloved Bailey had many health issues, and within the last couple of weeks of his life, claims were north of $10k, and we did not receive any hassle from PPU in paying the claims. Which was much appreciated, since we were devastated and grieving his loss and huge void in our lives.

Insurer: Pets Plus Us

By: Natasha

Useful
April 12, 2021

Trupanion is a thief

Trupanion is a thief. I have insured my dog with them for more than 6 years and have contributed more than $7k. When I was filing for a claim, they never gave a single nickel back. Run away from these wolves who presented themselves 'very dependable'.

Insurer: Trupanion Canada

By: Tricia Pobocan

April 12, 2021

SPOT Family

It's like being part of the SPOT family! I like that it is easy to file a claim and the reimbursement process is easy. The website is easy to use and very user friendly!

Insurer: Spot

By: Charie Poderoso

April 12, 2021

Rates increase as pet ages; policy options disappeared during pandemic.

Healthy Paws does indeed increase the premiums as the pet ages. I was misled into choosing HP for that very reason by various online reviews that are false. It's gotten to a point I can no longer afford the excessive rate hikes year after year. Also, soon after the start of the pandemic the options to adjust my policy disappeared, so I was no longer able to reduce coverage since my job hours were reduced. Looks like another "gouging" effort taking advantage of the disadvantaged. HP is an okay company for rich people who already have the money to pay for a pet emergency. Look elsewhere, and be sure to first ask how premiums increase year after year, as the dog gets older. Hopefully they will be upfront about it.

Insurer: Healthy Paws

By: Glenn

Useful
Verified April 12, 2021

How Trupanion helped us.

We are so pleased with the quick response we received from Trupanion after we placed our claim. Our Daisy vomited several times over the course of the afternoon. We knew we needed to get it checked out. It was upsetting enough for our little 15 week old puppy to get sick without having to worry about how much it would cost us to pay the vet bill. She was checked out and kept overnight on IV fluids with a follow up check the following morning. We have had dogs in the past but never considered pet insurance. Our last precious dog was a Bichon who had a lot of allergy problems over the years that were controlled by expensive medicine. Our fears over having the same problem again (although our Daisy is a completely different breed) are what prompted us to look into pet insurance. We are now so thankful that we did. Our Daisy is now home and well, and Trupanion paid what they advertise toward our bill. Thank you Trupanion for living up to your word!

Insurer: Trupanion

By: JOAN

Useful
April 12, 2021

Excellent service

Excellent service, in the midst of an emergency situation, Trupanion answered my questions and helped me calm down.

Insurer: Trupanion

By: Terri Whalen

Verified April 12, 2021

Trupanion is the Best!

I think most of us think to ourselves that our pet is healthy or young or we don't want to spend the extra money but I can tell you from experience that it is worth it. Nobody ever wants to have an ill pet, it is heartbreaking, but do yourself a favor and get insurance with Trupanion just in case. Every month buys me comfort knowing that my pet's health is covered. I recently had to take my sweet little cat to the emergency room. It was serious and very scary and very expensive. My otherwise healthy two and half year old cat has an anemia issue. It was hard to believe he was so sick and even harder to believe the hospital bill was so expensive. So grateful for Trupanion. Customer service is always great and after submitting the bill my claim was covered at 90%. Don't hesitate to get pet insurance. You may think you don't need it but will be so grateful that have it if you do. I have told many friends who have pets or are thinking of getting one to purchase pet insurance. Trupanion is the way to go. Thank you Trupanion.

Insurer: Trupanion

By: Rochelle

Useful
April 12, 2021

Healthy Paws came through for us during an extremely scary time.

We have a Pug, and he was having an increasingly difficult time breathing, could not handle any heat or much exercise (even though he is young and at a very healthy weight), and oftentimes would gag or throw up from exertion. We discovered that Max's breed is prone to having these types of issues because of his breed, i.e. a hereditary condition. I Reviewed our insurance Healthy Paws policy and found that it did, in fact, cover hereditary conditions, but I was still unsure if the surgery would be covered. Our Max had the surgery, and the next day I submitted a claim. it was approved by the end of the day and we were reimbursed within 48 hours! I was happily shocked by how easy it was to submit the claim and how quickly we were reimbursed. I will be completely honest, I do feel like the monthly payment for our policy was a bit high and has increased 2x I believe, but I am so grateful that I purchased it and kept it through those increases and I will continue to be a Healthy Paws customer indefinitely.

Insurer: Healthy Paws

By: Amy

Useful
Verified April 12, 2021

So grateful for Healthy Paw insurance

We have a Pug, and he was having an increasingly difficult time breathing, could not handle any heat or much exercise (even though he is young and at a very healthy weight), and oftentimes would gag or throw up from exertion. We discovered that Max's breed is prone to having these types of issues because of his breed, i.e. a hereditary condition. I Reviewed our insurance Healthy Paws policy and found that it did, in fact, cover hereditary conditions, but I was still unsure if the surgery would be covered. Our Max had the surgery, and the next day I submitted a claim. it was approved by the end of the day and we were reimbursed within 48 hours! I was happily shocked by how easy it was to submit the claim and how quickly we were reimbursed. I will be completely honest, I do feel like the monthly payment for our policy was a bit high and has increased 2x I believe, but I am so grateful that I purchased it and kept it through those increases and I will continue to be a Healthy Paws customer indefinitely.

Insurer: Healthy Paws

By: Amy Fuchs

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