154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

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April 06, 2021

They NEVER pay, but ALWAYS jack up the policy!!!

Pathetic!! Raised my policy 33% last yr and my dog is healthy. The FEW times I have tried to get $$$ back is almost ALWAYS so sad, too bad!!! When I first got them used to tell as many as possible about them. THAT has changed!!!

Insurer: Pets Best

By: rodney

Useful
April 06, 2021

BEWARE - DON’T WASTE YOUR MONEY

We were approved for Trupanion Insurance since our vet gave our puppy a clean bill of health after his first vet visit (needles). Yet when we had our first diarrhea issue and put in an insurance claim just over a month after being enrolled, TruPanion somehow argued diarrhea was a “pre existing issue” and because of that, will never cover anything that involves diarrhea again. Even with our puppy being given a clean bill of health which is why we were offered a free month trial with them through our vet after our first vet visit for puppy vaccinations in the first place. Our vet even submitted a claim, fixed his notes to clearly indicate it was not pre existing, and they continued to deny it. What a headache this was. Diarrhea is only a small issue I wouldn’t even want to have to deal with the headaches and stress of a larger, more severe issues. Diarrhea is also a very common side affect/symptom of many other injuries or illnesses so given Trupanion’s incorrect, undocumented statement of diarrhea being “pre existing”, we opted out of this right away. Until we find another pet insurance to go with, we have been putting aside $50 a month in monthly interest savings account instead of wasting it away with Trupanion when they will just argue every single claim as pre existing and never cover any bill. This is with a 3 month old puppy all because he drank some salt water, I cannot imagine any older dog! This is very unfortunate given we really wanted to have our guy protected with insurance, and with this terrible experience he no longer is currently.

Insurer: Trupanion Canada

By: Jenn

April 06, 2021

ALWAYS THERE WHEN I NEED THEM

Like always, Trupanion has been my go to company when it's all about my companion. They are always there to support you and give you peace of mind that you and your pet are in great hands. Would not even think about looking elsewhere. They are the best!

Insurer: Trupanion Canada

By: Adriana Ramirez

April 06, 2021

The person I spoke to was polite

The person I spoke to was polite, clear in explanations and gave me all the pertinent information that I needed.

Insurer: Trupanion

By: Linda Colaprete

Verified April 06, 2021

All customer service reps I dealt with…

All customer service reps I dealt with were helpful and courteous. Embrace kept me up to date on the status of my claims. Received a check in a timely manner. I’m delighted that Embrace is affiliated with USAA!

Insurer: Embrace

By: Christine Wheeler

April 06, 2021

Puppy's Anesthetic Pro-rated!

Our first claim was seamless! We submitted our vet's bill, which included multiple treatments, and trupanion deciphered it all, explained it in detail and even pro-rated the anesthetic in our favour (one condition was not covered, but the other was and both required anesthetic)! Our puppy has just turned one, and our decision to purchase pet insurance has already paid off. We are in the lead financially and it is a great comfort to know that we will not have to worry about large unforeseen vet bills or insurance hassles in times of our pet's health crises. Thank you, trupanion!

Insurer: Trupanion Canada

By:

Useful
April 06, 2021

My first claim was taken care of quickly

Trupanion took care of my first claim quickly and without any hassle.

Insurer: Trupanion Canada

By:

Useful
April 06, 2021

Especially helpful

She was especially helpful with deciding the best insurance package for my giant breed pup without breaking the monthly budget by suggesting a higher deductible, and adding on some options for preventative care.

Insurer: AKC

By:

Useful
April 06, 2021

Such excellent service

Yes courtney was extremly professional and helpful, she deserves a raise. She did a great job explaining my coverage options and helping me to understand my policy. Thanks again for such excellent service!

Insurer: AKC

By:

Useful
Verified April 06, 2021

Love the ease of submitting claims online and the speedy payment payout process.

Also love that they cover more than other pet insurance companies do. We have 2 other dogs on another plan and going to switch them over to Pumpkin now.

Insurer: Pumpkin

By:

Useful

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