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Always great customer service!
Always great customer service!
Insurer: Trupanion
By:
Great service and support
Always prompt good service
Insurer: Trupanion
By:
Because I can DEPEND ON YOU.
Because I can DEPEND ON YOU.
Insurer: Trupanion
By:
Because if they told me there was a $250 deductible I didn't hear it.
Because if they told me there was a $250 deductible, I didn't hear it. Because I called to find a vet that took direct pmt. I went to that vet and they didn't seem to know how the insurance worked, wanted me to pay and get reimbursement, left me in the Texas sun for 2 hours waiting on them to figure it out for a simple ear infection which physical all they did was exam and look at bacteria under microscope. They said that the insurance declined payment for the exam and they didn't know why. In other words, the insurance and vet appointment was a miserable experience. And I had a $150 vet bill for an ear infection.
Insurer: Trupanion
By:
Because the family at Trupanion is always there for not only our pets but for the pet owner.
Because the family at Trupanion is always there for not only our pets but for the pet owner. The professionalism and friendliness is something I appreciate most!
Insurer: Trupanion
By:
Surgery on a beloved pet is stressful...
but Trupanion makes ir a little easier. Trupanion provided an estimate before the surgical procedure so I knew what my financial responsibility would be. My vet filed the paperwork and was paid directly by Trupanion. Trupanion has covered my cat Watson for eight years and I'm very pleased with the service.
Insurer: Trupanion
By:
LD
Claims process was fast and efficient. So I’m happy about that! My only comment is regarding your policy of not paying exam fees. 1st, I understand they are not covered under the policy. I just question the wisdom of this position ... most rational people would expect a vet to examine a dog in order to properly do their job, especially a sick one. An exam seems to be a necessary procedure in order to either diagnose or recommend further treatment.
Insurer: Trupanion
By:
Easy claims and fast payment.
Easy to submit claims. Approval took less then a week and payment came in less than 3 weeks. Covered $5300 of a $7200 emergency surgery. My dog is alive and i never had to worry about extreme costs.
Insurer: Embrace
By: Michael Klein