154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,063 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 13, 2021

Addressed me by name was friendly attentive and answered my question.

Addressed me by name, was friendly, attentive, and answered my question. Placed me on hold to verify with claims to make doubly sure she was giving me accurate info. I greatly appreciated the clarification.

Insurer: Trupanion

By:

Useful
April 13, 2021

Trupanion a great cat companion

Agent was very attentive and helpful. I feel like I understand the policy.

Insurer: Trupanion

By:

Useful
April 13, 2021

Alway excellant service when I call with a question about coverage

Alway excellant service, when I call with a question about coverage

Insurer: Trupanion

By:

Useful
April 13, 2021

My experience with Trupanion

Always kind and thoughtful and a quick response with claims

Insurer: Trupanion

By:

Useful
April 13, 2021

Always very friendly and caring

Always very friendly and caring

Insurer: Trupanion

By:

Useful
April 13, 2021

As the pet ages the monthly payment go u extraordinary I feel.

As the pet ages, the monthly payment go u extraordinary, I feel. I never used the insurance as my pet was young-didn’t need it.

Insurer: Trupanion

By:

Useful
April 12, 2021

Extremely pleased with the level of service and no hassle claims.

Our beloved Bailey had many health issues, and within the last couple of weeks of his life, claims were north of $10k, and we did not receive any hassle from PPU in paying the claims. Which was much appreciated, since we were devastated and grieving his loss and huge void in our lives.

Insurer: Pets Plus Us

By: Natasha

Useful
April 12, 2021

Trupanion is a thief

Trupanion is a thief. I have insured my dog with them for more than 6 years and have contributed more than $7k. When I was filing for a claim, they never gave a single nickel back. Run away from these wolves who presented themselves 'very dependable'.

Insurer: Trupanion Canada

By: Tricia Pobocan

April 12, 2021

SPOT Family

It's like being part of the SPOT family! I like that it is easy to file a claim and the reimbursement process is easy. The website is easy to use and very user friendly!

Insurer: Spot

By: Charie Poderoso

April 12, 2021

Rates increase as pet ages; policy options disappeared during pandemic.

Healthy Paws does indeed increase the premiums as the pet ages. I was misled into choosing HP for that very reason by various online reviews that are false. It's gotten to a point I can no longer afford the excessive rate hikes year after year. Also, soon after the start of the pandemic the options to adjust my policy disappeared, so I was no longer able to reduce coverage since my job hours were reduced. Looks like another "gouging" effort taking advantage of the disadvantaged. HP is an okay company for rich people who already have the money to pay for a pet emergency. Look elsewhere, and be sure to first ask how premiums increase year after year, as the dog gets older. Hopefully they will be upfront about it.

Insurer: Healthy Paws

By: Glenn

Useful

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