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Excellent Service
Terrific you kept in touch every step of the way which was reassuring and most satisfying
Insurer: Trupanion Canada
By:
Review
The person I spoke to took the time to answer all my questions and was very understanding and polite. I also think your policy is fair!
Insurer: Trupanion Canada
By:
Trupanion and it's team has been and is amazing to deal with.
Trupanion and it's team has been and is amazing to deal with. Customer service is exemplary. You are an asset to ever pet owner. You go above and beyond to help your clients.
Insurer: Trupanion Canada
By:
Trupanion has been with me for 9 years.
Trupanion has been with me for 9 years. Very responsive & supportive. Easy to make claims.
Insurer: Trupanion Canada
By:
Great Client Service
Trupanion is always available to speak to clients if there is clarification needed for any reason. The submitting of a claim is very easy to do and our claim was handled quickly to our satisfaction. Great company. Thanks
Insurer: Trupanion Canada
By:
Great customer service
Trupanion is user friendly! Really easy to make a claim and it is processed fast.
Insurer: Trupanion Canada
By:
VARY NICE AND HELPFUL
VARY NICE AND HELPFUL
Insurer: Trupanion Canada
By:
With Covid issues and trouble getting appointments with the vet I had trouble with a claim.
With Covid issues and trouble getting appointments with the vet, I had trouble with a claim. While it was eventually resolved, I am worried I will have trouble on future claims and feel I might be spending money on insurance that I would have been better to save for such emergencies. I would definitely tell people to research Trupanion's insurance. Also, their monthly fees go up dramatically on their yearly review of your pet's insurance depending on where you live which to me, seems wrong, as this is a North American wide insurance company and basing fees on location is definitely penalizing people who live in cities where services are often more expensive that smaller towns or rural areas. I believe they cover more than other pet insurance companies but read the fine print.
Insurer: Trupanion Canada
By:
Very thorough
Chelsea was very thorough and answered all of my questions. She provided me with all the options but wasn't pushy and didn't try to sell me options that didn't make sense for me or my pet.
Insurer: AKC
By:
This has to be the best insurance for pets!
They are fast in handling claims and professional at what they do for you and your fur baby 🙂 I looked at many other insurance companies for pets and Pumpkin offered the most coverage (90%) for a much more reasonable rate. Don’t look any further, pick PUMPKIN! You will not regret your decision. I know I haven’t. THANK YOU AGAIN PUMPKIN......YOU’RE THE BEST!!!
Insurer: Pumpkin
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