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They "conveniently" fail to receive the larger vet bills!
Vet sent surgical bill three times. On the fourth try they had to sit on the phone and make sure ASPCA registered the bill! Still have not been reimbursed and I bought the most expensive policy from them. Sent very few claims in the last two years
Insurer: ASPCA
By: Eve
Trupanion has been great
Trupanion has been great! Our dog suffered serious health issues that were not life threatening with correct treatment. Treatment was VERY expensive but thankfully we had Trupanion. Once we met our deductible they continue to promptly pay us after we pay for his latest treatment - this has been going on since 2018! All of our pets now have their own Trupanion insurance
Insurer: Trupanion
By: Sharon Murphy
Great Customer service!!!
Customer service was very helpful and extremely nice to me when I called regarding a possible claim for my puppy. So far, I am very happy with choosing Trupanion as my insurance provider for my dog.
Insurer: Trupanion
By: Paul B.
Trupanion has the best affordable pet insurance.
Trupanion has to be the best pet insurance I’ve ever had. They really have the best customer service too. I know this might sound like a typical review but they saved my girlfriend and I’s butts after our shiba inu had to go to the hospital.
Insurer: Trupanion
By: Guhberry
I spoke with Jessica who is the best rep on our Planet!!
I dealt with Jessica. What a relief & breathe of fresh air. She clearly detailed things to me I never took the time to ask about prior to my signing up. I was able to make a simple change with ease & received a valuable education on my product that I am even more at peace knowing I have the very best plan for my now 15-year-old Princess (calico diva)!!!
Insurer: Trupanion
By: Judy Ann Allness
It is so comforting knowing my pets are…
It is so comforting knowing my pets are going to be able to get the care they need when an emergency arises. This is a well established company and have always had the pleasure of speaking to competent staff that are patient and knowledgeable.
Insurer: Trupanion
By: Debbie Waldeck
Thank you so much!
I cannot convey my appreciation enough for the level of customer service and thoughtfulness displayed by the Healthy Paws team. The claim process is absolutely seemless, but it’s not about the money here... Healthy Paws actually genuily cares about your pet and their well-being. I can not recommend them enough!
Insurer: Healthy Paws
By: Lionel
Happy we bought insurance
Our girl Emmy was not peeing, which also effected her bowels. Took her to emergency vet clinic, as it was a Saturday and her regular vet was not able to see her. I turned in claim and feel Pets Best was fair and timely enough for us.
Insurer: Pets Best
By: Diana Lee
Pets best pet health insurance is…
Pets best pet health insurance is everything they promote,very helpful,explain everything that will happen and communicate always,they reimbursed me back as soon as they could!and I know my puppy can get all his shots and stay healthy and it won’t be too expensive with this insurance!
Insurer: Pets Best
By: Edwin G
Trupanion came thru for us in the way I wish all insurance companies would.
Our dog was diagnosed with a malignant tumor. The holistic vet recommended surgery and supplements for recovery and making the immune system stronger. It was expensive and that is a concern for us, but Trupanion made it easy to go ahead and do the procedure and follow up with the care he will need. I used their pre-approval method so I knew in advance what they would pay for. We were worried about our dog's health and luckily not about the finances. I have heard how hard it is for people who have difficult diagnosis and I wish human health insurance was as good as Trupanion is for our pet.
Insurer: Trupanion
By: Nancy