154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 20, 2021

You can never go wrong with Trupanion!!!

I've heard from people that pets don't need an insurance and that you can put money aside instead for a rainy day. TRUST ME when I say this. You can never be financially prepared without an insurance. Not every pet is the same. Some pets like my pup would be more sensitive and more prone to fall ill or decide to bite off a sharp pin from under the couch and swallow it in under 3 seconds. Do you have any idea how much it costs for an endoscopy to take a foreign object out of their stomach? It's ridiculously expensive and you don't want to go through it without insurance. But thanks to Trupanion, they paid for the treatment and saved her life which otherwise would have been a huge hit to my wallet. Paying $100 or less a month is any day better than an unexpected $6000 bill destabilizing your budget. And the best part of Trupanion Pet Insurance is that there is no maximum claim limit for a specific illness/ treatment. While the deductible is reset for each condition/ treatment, it's still awesome to know that you'll never run out of claim limit. A small premium you pay for your peace of mind.

Insurer: Trupanion Canada

By: Gowtham Parasuraman

April 20, 2021

Unhappy with Customer Service

I very disgusted with Pets Best. Their payment for the policy may be very low but their customer service is horrible. I am very unhappy with my last claim payment. I tried to call for an explanation but could not reach anyone. I am ready to close this service and look elsewhere. I understand there have been problems with COVID but they should have someone answering the phone. I do not see a problem with them deducting my payment for the policy every month. They make sure there are employees to handle that part of their business

Insurer: Pets Best

By: Gail

Useful
April 20, 2021

JenniferD

This was my first claim for this pet and it took a month to process.

Insurer: Trupanion

By: Jenn Douglas

April 20, 2021

FALSE ADVERTISING.

If I could give less than one star, I would. Up to 39 days to process claims is absurd! Especially for a wellness exam. I can only imagine the processing time it would take if a serious issue occurred such as surgery, cancer, etc. The rep on the phone said the have limited staff and are in the process of hiring. How is this the consumer's issue? Nothing in the disclosure forms, or on their website that discuss this lengthy and crazy time frame for processing. I'm a new customer, paid for 60 days, and now must wait almost 40 days for reimbursement.

Insurer: Pets Best

By: Rollin Bohn

April 20, 2021

I am not sure I can truly express how…

I am not sure I can truly express how impressed I am with the service Trupanion provided. I was skeptical with pet insurance, as a lot of folks are. But all I can say is thank the heavens I decided to sign up last month. I was just approaching the 1 month mark when my pup Peaches decided she would eat a foreign object. I brought her to the vet, I told the tech in passing, I just signed up with Trupanion last month. She had surgery to remove the object, and by the time I picked her up at supper, I had received a text from Trupanion that $1,116 of my claim was covered. I was truly shocked considering I didn't even submit the invoice, it was all completed by my vet's office, with something I said in passing. So to say I was impressed is an understatement. Between the vet's office and Trupanion, I am one happy customer! Thanks again. And Peaches is recovering nicely.

Insurer: Trupanion Canada

By: Tonya Handerek

April 20, 2021

Our Twoodle

Our Twoodle, Maggie, had gotten deathly ill from a gall bladder infection. She required a lot of test and was in the Vet for 3 nights. As you can imagine, the Vet bill was rather large. We purchased Trupanion when we got each dog and it was the smartest decision we have ever made. I called Trupanion and spoke with Jessica to find out how to file a claim. She was friendly, professional, and caring. I would definitely recommend Trupanion.

Insurer: Trupanion

By: Jeff

April 20, 2021

Good insurance, a must for pet owners

Trupanion is fast to reimburse for expenses, when the amount is small - a few days. For larger amounts, it takes weeks. But they are good and professional to deal with.

Insurer: Trupanion Canada

By:

Useful
April 20, 2021

Therese, Big momma to yorkie Russ

We were very fortunate to have gotten insurance and I highly recommend it and you the company to my dog friends!

Insurer: Trupanion Canada

By:

Useful
April 20, 2021

Happy with Trupanion

We've been very happy with the Trupanion Program and have advised friends of this.

Insurer: Trupanion Canada

By:

Useful
April 20, 2021

Very knowledgeable

Customer service was very professional and the representative is very knowledgeable. I thank very much

Insurer: AKC

By:

Useful

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