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Great customer service!
I have a claim that appears to have an error in processing but I contacted Ashley in CS and she was very helpful in getting me the means to correct it. I have had ongoing treatment for my cats Hyperthyroidism and to date Trupanian has been great. I expect this minor glitch to be worked out to my satisfaction.
Insurer: Trupanion
By:
I have heard good things about Trupanion being prompt in paying claims and easy to deal with.
I have heard good things about Trupanion being prompt in paying claims, and easy to deal with.
Insurer: Trupanion
By:
I have never had an issue with Trupanion.
I have never had an issue with Trupanion. The staff is knowledgable and polite.
Insurer: Trupanion
By:
I really appreciate how Owen explained the process of turning in the paper work to get Maggie pre-registered for her knee-leg surgery which was completed today.
I really appreciate how Owen explained the process of turning in the paper work to get Maggie pre-registered for her knee-leg surgery which was completed today. He sounded very professional, kind, and his communication skills were excellent.
Insurer: Trupanion
By:
I think since my pup is having her teeth pulled spaying should be considered.
I think since my pup is having her teeth pulled, spaying should be considered. It should be part of a plan. I pay more than other people I know and their insurance covers this. I should have done more comparing but, my vet recommended this. I’m disappointed. But, on a different note Rhyse was very professional and helpful. Pleasant.
Insurer: Trupanion
By:
Thank you!
I was afraid the claim would get a lot of push-backs and possibly end up not getting reimbursed. Im glad it was easy to submit the claim, the verification process was fairly quick and getting reimbursed was even faster. All I had to do was submit the paperwork and Trupanion took care of the rest. Thank you.
Insurer: Trupanion
By:
I was very pleased with how you handled the claim in a very timely manner.
I was very pleased with how you handled the claim in a very timely manner. I was also pleased how easy it was to put the claim in … Very happy with Trupanion.
Insurer: Trupanion
By:
Great Company
It was extremely easy to places claim and the response was immediate
Insurer: Trupanion
By:
Matt was very supportive.
Matt was very supportive. He checked to make sure Roxy was current and helped me correct her current information. He also tagged her file with my cellphone so it would be easy to access all her information. He couldn’t have been more helpful. Lacine Held
Insurer: Trupanion
By: