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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Timely Payment
Heathy Paws always pays the reimbursement checks fast.
Insurer: Healthy Paws
By: Joel Adams
Spot has reimbursed me
Spot has reimbursed me, or updated me on claims quickly. They also have live, helpful people to speak to when I call. I've had their insurance since Oct. 2022 and haven't had any problems to date. Keep up the good service!
Insurer: Spot
By: Mark Robert Davies
Rate almost doubled in one year
I've had a good experience with Embrace until this year at renewal. The rates have gone up a reasonable amount until this year when they almost doubled. It will be cheaper for me to set aside money for vet care rather than pay almost $400 for a high deductible low benefit policy
Insurer: Embrace
By: Nancy Tolin
Hip replacement surgery for my Malinois…
Hip replacement surgery for my Malinois "Reckless Chaos" is no picnic and the expense is great! Having the ability to quickly upload receipts and documents when filing for reimbursement is wonderful. It took a couple extra days to be approved but it was a large expense so it was understandable. Reimbursement was still fast and allowed me to pay off care credit immediately. My boy Chaos means everything to me and the reimbursement process was easy and allowed me to focus on taking care of him instead of worrying about finances.
Insurer: Healthy Paws
By: Lisa
Very quick and easy to navigate
Very quick and easy to navigate
Insurer: Nationwide
By: customer
Easy claim filing
Easy claim filing, fast payment..never a problem
Insurer: Healthy Paws
By: Lisa
great customer service all around!
Rebecca was so awesome!! She not only answered all my questions, but it was an enjoyable and fun experience getting to chat as well! Delaney is also so wonderful and has helped me a number of times too! Great customer service all around!
Insurer: Prudent Pet
By: Breanna Barnett
Would give zero stars if I could
Would give zero stars if I could. I could have saved all the money I spent on their monthly premium (that they raised every year) in a jar under my bed and it would have been more useful. I spent thousands and they won’t even pay a couple hundred on a bill. Don’t pay these scammers money you could have used to pay for your pet’s bill instead. Some nerve to raise premiums and still not cover anything. Their rules about “pre-existing” conditions are so strict. They’ll find any excuse to not pay. STAY AWAY FROM THIS COMPANY. Seriously, just stick some cash under your mattress once a month. It will be better use of your funds for your pet. They just take advantage of people of love their animals. Scum bag scammers
Insurer: Trupanion
By: Jessy Le
DON'T USE NATIONWIDE
I got nationwide pet insurance for my dog a couple years ago. The first year or two I did not have to use it, as we only needed standard wellness check-ups. However this year my pet got sick and needed hospitalization. I currently pay $70/month for a max reimbursement of $7,500. Recently I got a letter in the mail saying that my current policy is going away and my new policy is $326/month with a max reimbursement of $5,000 for illness. So nearly $4k annually to get at most $5k reimbursed for illness. Furthermore since she is still being treated for the illness, if I moved to a new insurance provider this would be considered a pre-existing condition and likely wouldn't be covered. So basically even if it seems like a good deal now, it's possible if you need something in the future they will screw you over in the long run. I brought this up to my vet and she said she has heard lots of complaints from people with Nationwide pet insurance, and often hears "Nationwide is NOT on your side." To be fair, their app is easy to use and submit claims, and I did find the 24/7 vet line to be helpful. But I now wish I would have gone with a different provider to begin with.
Insurer: Nationwide
By: Laura