207,035+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,035 total


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Verified February 20, 2026

Top Notch Customer Service

Met Life Pet Insurance customer service representatives are top notch. I only wish that I had as knowledgeable and pleasant customer service staff at other insurance companies.

Insurer: MetLife

By: Joy, Soot, and Luna

Verified February 20, 2026

Very easy to file a claim

Very easy to file a claim, and claim was processed quickly.

Insurer: MetLife

By: Robert A.

Verified February 20, 2026

Metlife Pet Insurance has been great

Metlife Pet Insurance has been great. They process claims extremely fast and process the payment just as fast.

Insurer: MetLife

By: Cheryl Nocella

Verified February 20, 2026

It was an exceptionally good…

It was an exceptionally good experience. The turn around for the claims went smoothly and quickly.

Insurer: Figo

By: Sandra

Verified February 20, 2026

The app is not always reliable

The app is not always reliable. It told me that the claim was denied and it wasn’t

Insurer: MetLife

By: Karen M

Verified February 20, 2026

The claiming process is very…

The claiming process is very streamlined and the coverage is excellent in my perspective.

Insurer: MetLife

By: customer

Verified February 20, 2026

Very quick with processing claims

Very quick with processing claims, and clear communication

Insurer: MetLife

By: customer

Verified February 20, 2026

Your customer service is top notch

Your customer service is top notch! Each time I've called, I have spoken with some very nice people. I hope I've got her name correct as Delaney was very patient and helpful explaining my coverage today. Thanks for caring about your customers and their pets <3

Insurer: Prudent Pet

By: jqvyahoo.com

Verified February 20, 2026

MetLife Pet has been great for us

MetLife Pet has been great for us! Super easy to use and upload receipt and refund back quickly. Highly recommended!

Insurer: MetLife

By: customer

Verified February 20, 2026

MetLife Pet insurance is great

MetLife Pet insurance is great. They cover pretty much everything they say they are going to. My only complaint is reimbursement timeline is inconsistent. Sometimes it’s really fast, sometimes slower.

Insurer: MetLife

By: customer

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