208,706+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,706 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,715 reviews

4.9
Healthy Paws

10,984 reviews

4.9
Fetch

5,229 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,824 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified October 19, 2025

Sent in my claim and was reimbursed…

Sent in my claim and was reimbursed within a couple of days. Couldn't have gone any smoother.

Insurer: Spot

By: Amy J Patria

Verified October 19, 2025

Very clear and understandable

Very clear and understandable

Insurer: MetLife

By: L.B

October 19, 2025

patient and helpful

Laura was very patient with all my questions of trying to see which coverage is better fke both of my dogs. I highly recommend.

Insurer: Fetch Canada

By: Feelin Rose Labor

Verified October 19, 2025

Hasn’t been good at all

Hasn’t been good at all. Exhausted from all the phone calls regarding my claims with no response and every once in a while He seems the only thing I get is an email the states that if you don’t get more information on a claim you’re going close it in five That I what’s under the impression I already spoken to somebody and thought the issue was resolved. I don’t know how many times and they’ve told me that you had all the information you need and it just goes on and on. I have a lot more documentation of all the people that are spoken to, but it’s pointless to continuous message. Next Saturday, you guys guys next weekend Wish I had stayed with Healthy Paws.

Insurer: MetLife

By: Villareal Edmund

October 19, 2025

Bummed at coverage

Unfortunately, I was forced to switch to Pet’s Best after the old insurance I had for 7+ years kept rising. As soon as I did, my poor dog started to have issues and Pet’s Best found every reason not to cover things. Where I was trying to save $, Pet’s Best has cost me more.

Insurer: Pets Best

By: Disappointed

Verified October 19, 2025

Great Experiences!

Metlife Pet Insurance has an easy to use interface and they make quick benefits decisions with direct payouts. Their customer service was helpful in answering my questions in a kind interaction.

Insurer: MetLife

By: customer

Verified October 19, 2025

Great service and prompt reimbursement.

Great service and prompt reimbursement.

Insurer: MetLife

By: customer

Verified October 19, 2025

Took a while but problem was resolved.

I had some trouble logging into the mobile app. I called customer service and was told to try from my computer. I did but still a problem. I was trying to reset my password because biometrics had expired. I wasn’t getting the authentication number at all. A notification said you were having technical difficulties so I waited a couple days and everything was working. Annoying but resolved.

Insurer: MetLife

By: Carolyn S

Verified October 19, 2025

Pumpkin processed my claim very fast

Pumpkin processed my claim very fast. Was sent an email in just a few days and later I received a paper copy in the mail with all the details concerning my claim.

Insurer: Pumpkin

By: Karen

Verified October 19, 2025

It's a super easy process and very…

It's a super easy process and very quick to get reimbursements. With great coverage.

Insurer: MetLife

By: Customer

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