154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

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Fetch

27,491 reviews

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Pets Best

14,162 reviews

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Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 29, 2021

Claim experience

Super easy, fast payout!

Insurer: Trupanion

By:

Useful
Verified May 29, 2021

Disappointed

The response time was excellent. However, I am now very confused by what is covered in my dog's policy. He had several suspicious lumps biopsied and none of the testing was reimbursed. While I have largely been very satisfied with the coverage over the years, my latest experience has been a big disappointment.

Insurer: Trupanion

By:

Useful
Verified May 29, 2021

Easy and fast processing of claims!

The claims I sent in were filled very quickly!

Insurer: Trupanion

By:

Useful
Verified May 29, 2021

Easy peasy

Trupanion makes the claims process so easy - just submit online, attach any documents, and money magically appears in my bank account! I wish human insurance was this easy!

Insurer: Trupanion

By:

Useful
Verified May 29, 2021

Excellent!

Excellent! Never a problem.

Insurer: Trupanion

By:

Useful
Verified May 29, 2021

Fast turn-around

We love Trupanion! Great customer service and fast turn-around of claims!

Insurer: Trupanion

By:

Useful
Verified May 28, 2021

First experience with ASPCA insurance

So far my experience with ASPCA Pet Health Insurance has been so easy. I filled out the application online, spoke to a real person and got everything in order over the phone. The phone rep answered all of my questions, knew her product ( horse insurance) and was very personable. Hopefully I never have to interact again, except to add another horse to my policy! It is a relief knowing my horse is protected if an emergency arises.

Insurer: ASPCA

By: Katherine Buhrer

May 28, 2021

My dog was diagnosed with hip problems…

My dog was diagnosed with hip problems while on the insurance but Trupanion found a way to misconstrue the information and then refused to cover it. I made several appeals but was not able to set the truth straight. I then asked for a refund for my payments up to that point and they also refused to give me any of the paid premiums back. Be very careful, may be better off putting monthly premiums into a savings account. Anyway, hope everyone has a better experience then I did. Very disappointed the way Trupanion handled this one.

Insurer: Trupanion Canada

By: Austin Wycisk

May 28, 2021

I moved a short distance away and my…

I moved a short distance away and my bill went up $20 per month. Theft. I rather use a more expensive service with clear pricing than to keep a service that changes pricing so drastically when relocating. Another person relocates the opposite direction and drops in price 30%, there's no balance and bad business.

Insurer: Trupanion

By: CJ Rubalcava

Verified May 28, 2021

Purchase follow up conversation

I received a call that was accompanied by "possible spam" alerts. Something told me to answer call anyway, I am glad I did. The nicest guy was on the phone,introduced himself and thanked me for purchasing pet insurance. We talked for about half hour like old friends. He tolde me he has worked for this company for six years and it was a good company. This was so refreshing. Thank you much for having a company with integrity and great employees. I sharing this with all my pet loving friends

Insurer: ASPCA

By: Louis Richard

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