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Trupanion likes to compare the price increases of its competitors against their own.
Trupanion likes to compare the price increases of its competitors against their own. To say the least I wasn't to happy when I saw an over 32% increase in my monthly premium. As they mentioned when I called, they do sometimes tend to over priced their premiums and MIGHT adjust them in the future. That doesn't mean that they will actually give you the money back that they overcharged. To be fair, they did mention in their website that year over year, they analyze the overall cost of the vets in your area but, even at their worst examples, they don't mention anything above a 20% increase in premium prices. At some point, they at least must have a policy of capping the increase. They just might be taking advantage of the current COVID situation and increasing premiums based on some arbitrary "cost increase" in the vets in our area and backing into the revenue they want to generate for their upcoming year.
Insurer: Trupanion
By: David
Great service and coverage
This is my first experience with pet insurance, and I have been grateful for and pleased with the coverage and the claims service.
Insurer: Trupanion
By: Carol
They've been very helpful so far!
They've been very helpful so far!
Insurer: Trupanion
By: Alicia
New customer
The person was very nice and explained everything very thoroughly.
Insurer: Trupanion
By: Linda
So far I have not had a claim which is good but uncertain how any issues would be handled.
So far, I have not had a claim, which is good but uncertain how any issues would be handled......
Insurer: Trupanion
By: Ricky
So far every claims process has gone very smoothly and I appreciate that.
So far, every claims process has gone very smoothly and I appreciate that.
Insurer: Trupanion
By: Jeffrey
Izzy had a stroke at 8 years old
Response was quick, uploading documents a great option. We got money back sooner than expected. Thank you
Insurer: Trupanion
By: Pamela
Not happy with pet insurance Trupanion
My vet thought they would cover our rehab be because of the facts leading up to my dogs situation.
Insurer: Trupanion
By: Alex
Simple and Easy
My vet has arranged for direct payments which simplifies the process and is so easy for me.
Insurer: Trupanion
By: Paula
Positive claim experience every time!
My Trupanion claims are always processed very quickly. I also like the fact that Trupanion notifies me of the process of my claim from when it's first received to when it's paid. For my last claim, Trupanion paid my veterinarian directly and I didn't even have to wait to be reimbursed. My Persian cat has a chronic health condition that has resulted in many claims, and my experience with Trupanion has always been very positive for each and every claim. Thank you for the great customer service!
Insurer: Trupanion
By: Suzanne