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Would have liked for the claim to have been approved without having to do an appeal.
Would have liked for the claim to have been approved without having to do an appeal. But Zoe was outstanding.
Insurer: Trupanion
By:
Always listen and respond to my concerns
Always listen and respond to my concerns
Insurer: Trupanion Canada
By:
best pet insurance ever
always quick answer to my billing.even if i phone to ask a question they are pleasant and answer my concern quickly.
Insurer: Trupanion Canada
By:
Claims review
Always a very speedy, caring response
Insurer: Trupanion Canada
By:
Cooperation is a good thing.
With the cooperation of Trupanion and our vet clinic, Bay Cities Animal Hospital, we received notice that our claim had been received later that afternoon. We appreciate that there was no question or subsequent delay in our receiving notice or payment for procedures that were needed. One company trusted the decisions of the other and acted accordingly. This is what insurance is all about from our standpoint. Thank you.
Insurer: Trupanion Canada
By:
Excellent customer service and response time to questions asked
Excellent customer service and response time to questions asked
Insurer: Trupanion Canada
By:
Gratitude for your support in my dog’s l
I am thrilled to have signed on with Trupanion. My darling Murphy has a liver enzyme issue and needs medication everyday. Trupanion is there supportively covering most of the cost promptly. Thank you for being there for us.
Insurer: Trupanion Canada
By:
Great customer service and transparency!
Great customer service and transparency!
Insurer: Trupanion Canada
By:
Great service, very glad I got insurance
It took Trupanion 3 minutes to accept my vet's bill. Incredible!
Insurer: Trupanion Canada
By:
Have had great customer service so far.
Have had great customer service so far. No wait time when you call about your policy. Haven’t had a claim in some time but process was simple and efficient. All in all happy with the service.
Insurer: Trupanion Canada
By: