217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ridiculous!! Deceptive!! Leads owners to believe they would have coverage!
They denied a claim we had saying our puppy had A pre existing condition. He was a few months old Just because at his first visit to vet We commented that he gets diarrhea and had to switch from grain free to regular food And he gets car sick and vomits. They classified him to have vomiting and diarrhea as a pre existing condition. Well I guess that for the rest of our puppies life if he ever gets sick it will be because of those two reasons All comes back to the food and car sickness Since it is pre existing after all. What a joke!!!!
Insurer: Petsecure
By: Lois
Very satisfied with service
We have had excellent customer service from Trupanion every since we bought it almost ten years ago. We bought insurance for our new puppy a couple years ago also. I highly recommend Trupanion!
Insurer: Trupanion
By: Tammy
Easy Communication
Very easy to eirk with Embrace staff - Everyone has been competent, efficient, helpful, and kind. Thank you!
Insurer: Embrace
By: Patricia
We really appreciate having Trupanion
We really appreciate having Trupanion. They were there when we needed them. And wonderful knowledgeable people to deal with.
Insurer: Trupanion
By: Alan
Very easy and painless experience
All I had to do to be reimbursed was to upload the invoice to the claim. Four days later I was reimbursed. Very easy and more than pleased with the insurance.
Insurer: Spot
By: Helen Nashawaty
Everyone was so patient during my crisis whenever I would call in and gave such reasonable supportive support and I called often
During the pandemic most employees I know we're so stressed. My cat had a very urgent crisis requiring surgery and I called in a lot. No one expects in Canada to be talking about money in such a crisis and here we were discussing detail. I found I called people who actually had animals who actually understood how I felt ever on the side of the animal as well as myself. I was given rational, information that made me understand why my claim was taking long. I got more support from these people talking about my pets and the crisis. I would have placed 10 out of 10 but I was told a long time ago in a review you should't do this.
Insurer: Petsecure
By: Donna
go with trupanion
quick action taken
Insurer: Trupanion Canada
By: Wendy
Provided fast efficient help.
Provided fast efficient help. Everything I would want.
Insurer: Trupanion Canada
By:
Great service and very clear communication.
Great service and very clear communication. Not a 10 because of large increase in monthly cost and inability to lower deductible in the future.
Insurer: Trupanion Canada
By:
fast helpful prompt customer service!
fast helpful prompt customer service!
Insurer: Trupanion Canada
By: Brian