217,806+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,806 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,819 reviews

4.9
Healthy Paws

11,121 reviews

4.9
Fetch

5,455 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 24, 2020

Best thing I could’ve done

** update my claim refunds were deposited back into my account and helped tremendously paying down a HUGEneuro bill. So far so good!! Randomly obtaining pet insurance a few months before my dog started having (elusive and expensive) neuro issues, was The best thing I’ve done! In the beginning submitting claims seemed time consuming, and confusing because of the amount of Visits and emergency vets. The first time I submitted , all were closed out. I did it again and made sure to include the dr. Records and making sure all of the vet offices were saved for submissions, helped. I didn’t have high coverage and a $1000 deductible, but get anything back after what we spent , in a short couple of months , was a godsend. I haven’t gotten the payment back , yet and read someone had to pay 2k + their premium after claims. I plan to follow up and see what that is. It’s just like any other insurance- it’s awesome when you have something as crazy as this happen to help pay expenses.

Insurer: Pets Best

By: Mw

Verified September 24, 2020

Thank you, Thank you Thank you

all was done with ease,and extremely quick Thank you for your concern also

Insurer: Trupanion

By: Virginia

Useful
September 24, 2020

So worth it

Excellent service. Quick turn around on claims. Highly recommend Healthy Paws, everyone (1 dog, 2 cats) are insured in our house, it has been an investment that has paid for itself.

Insurer: Healthy Paws

By: rea

Useful
Verified September 24, 2020

Dependable

Most painless process of claim submission. Quick turnaround, very satisfied.

Insurer: Prudent Pet

By: sbiswas

Verified September 24, 2020

Amazing customer service

Excellent company to work with quick turnaround great followup and communication Highly recommend Trupanion

Insurer: Trupanion Canada

By: Sherri

Useful
September 24, 2020

Easy process and quick payment

Healthy Paws processed my claim quickly and covered everything that I expected. They checked in on my puppy after the incident and make the claims process very easy to follow. Recommend!

Insurer: Healthy Paws

By: Holly

Useful
Verified September 24, 2020

Great service !

Great service !

Insurer: Prudent Pet

By: Vicki amidon

September 24, 2020

Fed up

I spent the last week trying to get through to them to discuss my policy and claim. Time spent on the phone on hold not speaking to a live human over that last week equals 4 hours 20 minutes!!!! Today alone was 2 hours 15 minutes and two calls since they cut off the first call! They never called my vet to verify their fax number and when they did not receive the documentation instead of calling they just denied my claim! I have pet insurance on my other two dogs with a different company and I have NEVER had any problems like this with that company! Should have just moved them all to the other insurance company!

Insurer: Pets Best

By: Jen

Useful
September 24, 2020

Great customer service

Great customer service with clear explanations. Thank you very much for your help!

Insurer: AKC

By: Bonnie

Useful
September 23, 2020

Company policy denied my claim

Got a new puppy, signed up for insurance and took the puppy to the vet. Vet determined there was a congenital defect with an eye and it had to be removed. Had the surgery, eye was removed. Because the insurance for the puppy was purchased within 5 days of his first vet appointment when this problem was diagnosed, they refused the claim. They got 1 month of premium out of me but they will never get another cent for this practice. I should have waited a week before taking him to the vet, my fault for not expecting an insurance company to be shady like this.

Insurer: AKC

By: John

Useful

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