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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Cause the will help me
Cause the will help me
Insurer: Trupanion Canada
By:
15 years and counting!
Easy to deal with, quick and responsive.
Insurer: Trupanion Canada
By:
Every time I contacted them they are always so friendly and obliging.
Every time I contacted them they are always so friendly and obliging. I haven’t had to use my dogs insurance yet but I’m sure the service will be just as good when I do.
Insurer: Trupanion Canada
By:
Excellent service
Excellent service
Insurer: Trupanion Canada
By:
Extremely friendly and helpful very understanding and clear with response
Extremely friendly and helpful, very understanding and clear with response
Insurer: Trupanion Canada
By:
Review from Sylvie
good service, reasonable rates
Insurer: Trupanion Canada
By:
Great customer service!
Great customer service!
Insurer: Trupanion Canada
By:
I am not well off so I really like the emotional security of having insurance.
I am not well off so I really like the emotional security of having insurance. Trupanion is the only insurance provider that some local places take. The customer service has been great. I didn't give it full marks because we haven't needed it yet but my vet and local emergency hospital had positive things to say about how frequently claims are approved.
Insurer: Trupanion Canada
By:
Great service over the phone
I called late at night, was helped immediately, and was signed up and done within 5 minutes
Insurer: Trupanion Canada
By:
I had to call 3 times because I have paid my first month but have received nothing in the mail or email.
I had to call 3 times because I have paid my first month but have received nothing in the mail or email. First person said she will resend, second one said "gmail" on my email was incorrectly spelt, later to find out by the 3rd person, my last name was spelt wrong too on my email. It's been a hassle so far and finally received communications after over a month in. My previous interactions prior to becoming a member have been terrific though.
Insurer: Trupanion Canada
By: