154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 28, 2021

Cause the will help me

Cause the will help me

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

15 years and counting!

Easy to deal with, quick and responsive.

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Every time I contacted them they are always so friendly and obliging.

Every time I contacted them they are always so friendly and obliging. I haven’t had to use my dogs insurance yet but I’m sure the service will be just as good when I do.

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Excellent service

Excellent service

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Extremely friendly and helpful very understanding and clear with response

Extremely friendly and helpful, very understanding and clear with response

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Review from Sylvie

good service, reasonable rates

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Great customer service!

Great customer service!

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

I am not well off so I really like the emotional security of having insurance.

I am not well off so I really like the emotional security of having insurance. Trupanion is the only insurance provider that some local places take. The customer service has been great. I didn't give it full marks because we haven't needed it yet but my vet and local emergency hospital had positive things to say about how frequently claims are approved.

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Great service over the phone

I called late at night, was helped immediately, and was signed up and done within 5 minutes

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

I had to call 3 times because I have paid my first month but have received nothing in the mail or email.

I had to call 3 times because I have paid my first month but have received nothing in the mail or email. First person said she will resend, second one said "gmail" on my email was incorrectly spelt, later to find out by the 3rd person, my last name was spelt wrong too on my email. It's been a hassle so far and finally received communications after over a month in. My previous interactions prior to becoming a member have been terrific though.

Insurer: Trupanion Canada

By:

Useful

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