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I was very pleased and happy how my claim was handled. The customer service assistant was very friendly and patient with me. I will always use Pets best insurance for my pets.They are the best! Thank you.

Prior to having my own dogs, I watched my mother struggle with getting her pet insurance (not Healthy Paws) to cover *any* expense for her dog. After hours filling out paperwork and faxing in countless documents, my mom was still rarely able to get any coverage despite the fact that all her claims were actually within the statutes of the insurance. There always seemed to be a loophole. When I got my two dogs, I knew I needed insurance, but had concern that my experience would just as arduous as my mother's. After much research, I finally decided upon Healthy Paws. Not only were their representatives incredibly reliable and professional, they were also kind and patient with my many questions and points of contact prior to signing on. Additionally, Healthy Paws' policies also seemed very fair and almost too good to be true. Every review I read (both from pet owners and companies performing large scale reviews of all pet insurances) also gave a strong endorsement for the insurance company. Am I glad I made that decision for both my dogs! Since signing with Healthy Paws, I unfortunately have needed to file multiple claims for both my dogs with a total well over $1,000.00. Healthy Paws makes filing claims so easy and convenient--the doctor faxes in her note and I take a picture of the invoice (on the Healthy Paws app!), and I receive a reimbursed check within a week. Every time. Even better, Healthy Paws representatives are always available to answer every question I have. The app makes it so easy to submit and track claims, as well as manage the policies on both my dogs. Considering the exorbitant costs of pet care, especially medical care or emergency services, Healthy Paws literally enables me to be a good, responsible pet owner with their exceptional insurance coverage and services. I can literally sleep better at night knowing that I can have a proper medical work-up for my dog who has been vomiting and having bloody stool, without having to take out a a loan or forego a needed endoscopy or medications due to cost. Even more impressive, not only do the representatives ask how my dogs are when I call, but I also received an email from a Healthy Paws manager asking how my dog was doing. I truly feel blessed to have found Healthy Paws and recommend them without hesitation to anyone with a pet--even if you have other insurance, I'd be hard pressed to believe it can beat what Healthy Paws offers.

We rescued two Golden puppies from a backyard breeder - both of them have had health issues since the outset. We purchased the insurance when the pups were 3 mos old - they're 5 now. Trupanion and the staff there have ALWAYS been extremely helpful and very good about working with us to get our boys the care they need. The claim process is simple and efficient, claims are settled very quickly. They're fair and are not looking for a way to deny a claim!! I honestly love them. I've sent numerous people to them for their pet insurance...even my vet recommends them now!!

We rescued two Golden puppies from a backyard breeder - both of them have had health issues since the outset. We purchased the insurance when the pups were 3 mos old - they're 5 now. Trupanion and the staff there have ALWAYS been extremely helpful and very good about working with us to get our boys the care they need. The claim process is simple and efficient, claims are settled very quickly. They're fair and are not looking for a way to deny a claim!! I honestly love them. I've sent numerous people to them for their pet insurance...even my vet recommends them now!!

On a recent Thursday we were awoken by our 6 month old lab who had woken us getting sick and unable to walk. We immediately went to the emergency animal clinic. I did not think twice about it because we love our pet but we also have Embrace Insurance. The submission of a claim was easy and the waiting time for a decision was reasonable (and favorable!)

We have 2 dogs and have been with Embrace for 7 1/2 years. They are very efficient, professional, and prompt with responding and processing our claims.

I never knew you could have insurance for dogs until our vet told us about Embrace. We decided to try it out with our new pup and we love how easy it is to make claims and get reimbursed. I also am very pleased with how affordable Embeace is. Thanks so much for all you do for my fur baby!

Charlie (almost 10 now) is pretty darn healthy, but I did significant research a few years ago to get a policy in place for 'emergencies' and other events that might arise as he got older. (No one ever wants to have to use insurance though!) Of course his pre-existing skin allergies and bad knees were excluded, but I knew that going in. I have had to submit claims for a torn toe nail (requiring sedation and surgical removal of the toenail) and a badly torn ear (dog fight) and Healthy Paws was awesome! No questions. Prompt (within days!) payment. Now he is exhibiting signs of heart valve issues (murmurs) and Healthy Paws is covering his echocardiograms. Can't recommending enough getting insurance in place, but more than that, having Healthy Paws be the company providing the insurance. They make it so easy... and really care about your pets as well!

Over the 6 years I have had Embrace insurance for my Leonberger, they have consistently provided great insurance coverage and service - including the most recent reimbursement of over $600 for removal of a couple of masses (thankfully not cancer). Embrace processes claims and reimbursements very quickly. Thanks Embrace!

I have reviewed before so I won't write my usual super long one! But, honestly, it is hard to NOT go on forever about what a fantastic company Embrace is! If you are trying to decide on whether or not to get insurance for your beloved dog or cat, look no further! We have insured several dogs for almost 2 years now and, very simply, Embrace has covered every dollar of every vet bill (we don't have "wellness", so I am only speaking to illness and injury)! They cover exactly what they say they will....they do not question the amount the vet charges. I should say, our most recent claim (3 weeks ago) was for nearly $5,000 for a soft tissue sarcoma surgery for one of our dogs and all the care that goes with that! This is a cancer that can have "deep roots", so the board certified surgeon recommended a CT scan before the surgery to determine exactly where he needed to cut to get the required clean margins (if there are not clean margins, you have left cancer in the body). We did the CT scan which guided his, it seems!, successful surgery. (Lab work shows clean margins.) Embrace covered this expensive diagnostic tool, the surgery, etc....They processed the claim within a few days and 2 days later we had 90% of the expenses back in our checking account! With 5 dogs now, we selected a $1,000 deductible for each to lower the monthly premium. Also, picked the 90% reimbursement after the deductible for each is met and $15,000 coverage for each dog (vet bills get get high fast!!!) SUCH peace of mind!!!! Thank you, Embrace, for being there! Super nice customer service as well!!!!