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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Bruno's Embrace Policy & Wellness Benefit

A growth on our bulldog's stomach was an immediate concern. Fortunately we were lucky it turned out to not be serious. After getting good news from our vet, we experienced a very quick turnaround on our claim that included periodic communications on the status. Equally pleased with the wellness checkup claim process. What a professional service! We highly recommend Embrace to anyone who loves their family pet.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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1

out of 10

Terrible service all round

I initially bought my insurance through Pet Care which I guess is not Pet Watch. My initial experience with Pet Care was good but ever since it had been Pet Watch it has been absolutely appalling. Every time I deal with this company I want to scream. I have paid them thousands of dollars over the years and getting claims paid not only takes forever but they find millions of reasons not to pay. My dog has been so healthy and I make very few claims but the last one I sent in they are demanding more paper work. I sent in the vets bill plus the claim form and they say they need more itemized paperwork. It's absurd. I wonder if they ever pay anyone anything. Unfortunately my dog is 10 now and even though she's the picture of health it would cost a fortune to insure with another company. NEVER go with this company. They are a big rip off. I've heard Trupanion is great. I will go with them next time.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Awesome insurance

Trupanion was the best choice for insurance for our pet. They are knowledgeable, courteous, and pay promptly. Best choice and reasonable. Very comforting to know that insurance is available when our loved pets are ill.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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1

out of 10

DO NOT USE THIS COMPANY!!

I went with persecure to give myself piece of mind. The SPCA recommended there program so I thought they would be a reputable company. I was paying $86 per month and received absolutely nothing from this company! My dog went in for an emergency visit, claim denied. I then had him in for his annual check up, claim denied. I then tried to get his teeth cleaned again, claim denied!! I later had my visa stolen, called them to let them know the account my payment was coming out of is no longer existent, and I would call in when I received a new card. I then find out they sent me to collections for 2 missed payments !! When I called to get an explanation I was told it's not there problem my visa got stolen. Anyways I paid and I would like to say a big FUCK you guys. Your customer service was awful and your policies suck. I feel like an idiot for literally giving you money every month for nothing.
  • INSURER: Petsecure
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

A caring company, which cares about your companion

This company is amazing! The quick turn around on the processing of the claims and the caring of the people, just go hand in hand. I am so happy and pleased with this company.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bloodhound
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace gave me peace of mind.

After enrolling in Embrace six months prior, my Angel (We-Chon) developed unprecedented severe gastritis issues. It took three visits to the vet before her condition improved. That was a heavy expense I would have had without the reimbursement from Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: West Highland White Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

I recommend Trupanion to all my friends

My 8 1/2 yard old cat, Leopold, has had a long history of chronic allergies and diabetes. Trupanion has always reimbursed me quickly and fairly. Leopold was diagnosed recently with kidney disease and was hospitalized for 6 days. The bill came to $5100 and Trupanion processed the claim that Sam day and reimbursed me for $4300. I'm happy to say Leopold recovered and is doing great. Trupanion continues to reimburse me quickly for all of Leopold's new medications as well as his ongoing diabetes an allergy medications. They are the best!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Longhair
  • AGE OF PET: Over 8 years

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10

out of 10

You have helped me save Toby's life!

Because of your generosity and that of all of the other animal owners paying into Trupanion, I've been able to get the medical attention that Toby has needed to keep his young vibrant life going. When we get him stabilized, and I don't need the insurance money again (hopefully for a long long time), I know my monthly premium will help someone else get medical treatment for the pet they love. I have a more formal letter almost ready to send into you, Thank you!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Total Peace of Mind

As Sophie gets older, I am seeing some changes in her... she's a little slower.. doesn't hear as well (that could be selective). She has been diagnosed with Cushing's Disease and her meds are a healthy chunk every month. Thank goodness for Trupanion - they covered her diagnosis and her treatment promptly and efficiently. They have even checked to see how she is doing! What peace of mind I have as she ages... but she will probably be her for a long while just out of spite.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: Over 8 years

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7

out of 10

A little disorganized - this time 7/10

My dog went to the vet for back pain. The vet diagnosed her with IVDD, so we went to a specialist about a week later. I thought I would have to do an MRI, and I told to get a pre-certification by the person I spoke to at Embrace. Apparently it takes 10 days to guarantee a response. I was a little put off by this. If this was an urgent case I would not have 10 days to spare, I would have paid out of pocket and then crossed my fingers it would have got paid. Luckily I did not find out how this worked out.... I sent in my claims via email and followed up with a phonecall. I was told it was received and went about my merry way. 10 days later I checked it and there was an issue about the diagnosis. I had received no follow up call, no email notifcation. I found this on myembrace, which is a great tool. If I hadn't check it though - I would have never known! My second claim went in and this too had some confusion associated with it. It got associated to both my dogs and not one. It didin't seem to correctly active on Persia's account. Anyway 2-3 emails later it was corrected. The both my claims saddled mt renewal date and paid a lot out of pocket (deductible x 2).At first I was a little upset thinking I paid twice, until I called and got set straight. I think it may have been worth mentioning that in their response to me, considering I had two claims one after the other, to save me the initial frustration and calling back. That seems logical to me. BUT the people that work at Embrace are extremely polite and attentive. They asked my about my dog and were responsive to email. All in all I don't have much to complain about, I just want to flag they need a little more organization and thought in their claims process (the part that interfaces to the customer). I thought it was very promising that the initial vet visit and specialist were accepted as claims. If this had ended up being chronic this insurance would have served me well.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cocker Spaniel
  • AGE OF PET: 1 - 8

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