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Customer service reps have always been…
Customer service reps have always been very kind, polite, and helpful. I can find a lot of my answers on the website but it is still very nice to be able to speak with someone when you have a question or issues you want or need clarification on. Any rep I have ever spoken with has gone above and beyond to assist me. Thank you for having great customer service because it truly does make a difference.
Insurer: Trupanion
By: Carrie Harbin
Never would have thought working with insurance could be this easy
Unfortunately our pup had an emergency and we had to rush her to an animal hospital while out of town. Outside of the vets being great, Trupanion really made the process seamless. Claims were approved within a day, and customer service was compassionate and helpful. Could not recommend Trupanion enough
Insurer: Trupanion
By: Kyle
Easy to get quote online
Easy to get quote online
Insurer: Prudent Pet
By: Lori Falconer
We have been a Trupanion family since 2012
We have been a Trupanion family since 2012 when my Vet recommended Trupanion to us. With 2 inquisitive pups we new that stuff would "happen". Over the years, we have used our insurance for an emergency and for ongoing anxiety issues with our fur kids. Trupanion has always promptly paid the claims and their customer service is excellent! Can't say enough good about them.
Insurer: Trupanion
By: Mary Kay Lantz
Wonderful coverage and customer service!
My vet submits the claim and I had the option of getting a check or having it deposited in my account. I had to do very little. As soon as the claim is submitted I get notified that it is under advisement. Then I get an email saying the procedure was covered or not.
Insurer: Trupanion
By: Barbara
Worth the peace of mind!!
When we decided to adopt a corgi, I knew after researching the breed I wanted to buy pet insurance. Trupanion was the only policy I could find that pays up to 100% with no cap on payouts. When my corgi was nearly eight months old, he started vomiting one night into the next morning. We did not think twice about how much it might cost to have him seen. We took him to the Emergency Vet. Trupanion paid 100%. He continued to throw up after the special diet so we took him back and they admitted him for observation. The vet was so happy when we told her we had pet insurance and wanted to do whatever needed to be done to help our boy. He ended up having a blockage of a whole small potato and Trupanion again paid 100%. They have customers for life. We are beyond grateful and will be telling all of our pet friends about Trupanion!!
Insurer: Trupanion
By: Kristen
I am a new customer and have just made…
I am a new customer and have just made a wellness claim. So far my experience has been good.
Insurer: Spot
By: Linda Haas
Best care and service @ Trupanion
Trupanion is a great insurance. They are kind and also fast at resolving your claim.
Insurer: Trupanion
By: Maria
Vets want to know that they can care for their own pets as veterinarians without being scared insurance won’t then cover their pets needs.
Vets want to know that they can care for their own pets as veterinarians without being scared insurance won’t then cover their pets needs. We are amazing pet parents who catch thing early which saves money and keeps up with prevention which also decreases claims, so I’m glad to hear veterinarians can be seen as also loving pet parents that need insurance on the ones they love and care for at home too. Also, the specialist was very nice and thorough.
Insurer: Trupanion
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