215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I will change insurance company
Your company is extremely unprofessional. Not only are claims processed very slowly, but there are always excuses for why I don’t receive reimbursement—even when the policy clearly states that I should. In my previous two claims, I was repeatedly told that documents were missing, despite both myself and my dog’s veterinarian submitting everything required. This pattern of disorganization and excuses makes it feel like your company is intentionally avoiding approvals. On top of that, your recent internal changes have made it nearly impossible to contact customer service. My calls are never returned, and reaching support is frustrating. I will be switching to another insurance provider as soon as possible. I am completely exhausted with the claims process and dealing with your company.
Insurer: Pets Best
By: Pacharaluck
I am extremely dissatisfied with this…
I am extremely dissatisfied with this company. I faithfully paid monthly premiums for months, and when I needed coverage for my dog’s surgery, they denied my claim without justification. I wish I could put Zero Stars.
Insurer: ASPCA
By: Ati Hagh
Easy step by step process
Very quick and simple process with easy to understand info.
Insurer: MetLife
By: Holly
They are pretty quick with claim…
They are pretty quick with claim reimbursement, I just wish they had higher coverage options
Insurer: Spot
By: Kimberly Donovan
Spot quickly processed our pet's claim…
Spot quickly processed our pet's claim fair and square.
Insurer: Spot
By: Ravi Tej Ambati
Reimbursement processed quickly
Reimbursement processed quickly. No hassle. Submitted my invoice and it was accepted less than a week later
Insurer: Spot
By: Jaime Shalters
They processed my request SO fast.
They processed my request SO fast.
Insurer: Spot
By: BD
Thank you for being there in our time…
Thank you for being there in our time of need. So thankful that my vet processed claim for us. We still have a way to go with a ophthalmologist and I hope it will be easy to process my claim by myself. I'll need your help. Ty again for checking up on my pet after his appt. This shows me that you really care.
Insurer: Trupanion
By: Linda
Fluffy's injury
Great experience. It was easier to submit the claim than I thought it would be