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Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nationwide is the worst!
I cannot stress enough how absolutely frustrated I am with Nationwide. I have used them in the past and had no issues. I now am having nothing but issues. I enrolled my 2 cats in a policy several years ago. When there was a change to my CC, I forgot to notify them and the policies canceled. I re-enrolled them last year and after providing medical records, proof of vaccinations, recent physicals, etc., I heard nothing more and figured all was fine. I now know they were never enrolled stating paperwork was not received. After speaking to multiple people, they saw in fact paperwork was received and were going to expedite the policies to UW for activation. After almost 2 mos. of hearing nothing despite several follow up calls on my part, they are now saying policy has to be re-written. My cats are now 8 and no longer eligible for the comprehensive plan and would not have coverage for medical/accident services. I am so angry and frustrated. Today's call sent me over the edge. I was told I could not be transferred to the supervisor that was supposedly working my case. I was told she'd call me back, but I know that won't happen. I am usually very patient and calm having been in CS but this goes beyond my limits! 0/10 do not recommend.
Insurer: Nationwide
By: Lauren Kravetz
Aileen was informative and excellent in…
Aileen was informative and excellent in communicating with me regarding adding my new puppy Ozzy to my policy.
Insurer: Fetch
By: Lauren Mazzolla
Seems like a good value for a young dog or cat
Seems like a good value for a young dog or cat. Older animal care is quite a bit more expensive.
Insurer: MetLife
By: Nikki M
The staff and veterinarian were so good…
The staff and veterinarian were so good with my cat and my kitten. My kitten meowed loudly on the way to the vet but in the exam room I could see she was calming down and relaxed I love that you can let your pet out of the carrier to roam the exam room which adds to the calming.
Insurer: Prudent Pet
By: Barbara Maines
Rabies shots
I was reimbursed for my cat's rabies shots. Reimbursement came fast and the claims process was easy.
Able to speak to a human when I need…
Able to speak to a human when I need information. Checks are sent quickly
Insurer: MetLife
By: customer Ed
Satisfied with our pet policy
This policy has been straightforward, relatively easy to submit claims, and quick processing time.
Insurer: MetLife
By: Dweb
There always seems to be issues with claims getting lost
There always seems to be issues with your system and claims. I’ve submitted claims and they’ve disappeared or merged with another claims submitted on the same day.
Insurer: MetLife
By: Country Lover
Spot makes it easy to submit a claim…
Spot makes it easy to submit a claim and has helpful customer service.
Insurer: Spot
By: Whitney Snow
This was straight to the point quick…
This was straight to the point quick and easy
Insurer: MetLife
By: MARQUEA BROWN