218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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IF I COULD GIVE ZERO STARS I WOULD
IF I COULD GIVE ZERO STARS I WOULD. DO NOT USE. THEY ARE A BUNCH OF CROOKS. I HAVE BEEN A CUSTOMER FOR 4 YEARS AND RECENTLY FILED A CLAIM FOR MY 16YR OLD DOG. EVERY DAY AFTER SUBMITTING A CLAIM I RECEIVED AN EMAIL INDICATING THEY NEED MY DOGS ENTIRE MEDICAL HISTORY. NUMEROUS TIMES THEY HAVE BEEN SENT HIS 16 YEAR MEDICAL HISTORY - 60 DIFFERENT PDF'S AND THEY REFUSE TO PROCESS MY CLAIM INDICATING THEY HAVE NOT RECEIVED THE RECORDS. I HAVE HAD PHONE CONVERSATIONS SAYING THEY HAVE THE RECORDS. I AM CONTACTING THE LOCAL NEWS AUTHORITIES AND THE BETTER BUSINESS BUREAU NOW. STAY AWAY. Healthy Paws - too bad I already have been in touch NUMEROUS times with a supposed "supervisor" that did NOTHING - Rob Burns. He has all the history. I will continue my negative reviews on every possible platform until the issue is resolved. Local news authorities regarding consumer complaints have already been notified, along with the BBB.
Insurer: Healthy Paws
By: Jill
I just got this policy yesterday
I just got this policy yesterday. I don’t know yet what it is like to file a claim and I hope I never have to but the customer service rep was totally amazing, very nice and very professional. Follow up: We had a very tragic situation with my cat that was covered under this policy. His diagnostic alone were $5000. We were reimbursed for every one of our claims within a week without any hassle. Sadly my cat didn’t make it. But grateful that everything was covered and prudent pet didn’t make the process difficult
Insurer: Prudent Pet
By: Rebeca Khoury
My review
The individuals I spoke with were very helpful with information and were able to answer my questions as well as help with enrollment.
Insurer: Trupanion Canada
By: Robin
The customer service is always excellent.
The customer service is always excellent.
Insurer: Trupanion Canada
By: Wendy
Great service
Made a claim and you guys did the rest ?? When I have spoken to a representative always friendly and helpful
Insurer: Trupanion Canada
By: Denise
Awesome.
It was easy and simple, which I like.
Insurer: Trupanion Canada
By: Piper
I’m so pleased to hear that you’re not like other insurance companies who reevaluate the policy everytime it renews!
I’m so pleased to hear that you’re not like other insurance companies who reevaluate the policy everytime it renews!
Insurer: Trupanion Canada
By:
Very pleased
Excellent customer service and quick refunds!
Insurer: Trupanion Canada
By: Amy