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Customer service was great- Drew was very friendly & helpful
Customer service was great- Drew was very friendly & helpful
Insurer: Trupanion
By:
Each time I've had a conversation with your customer care team they are always friendly and glad to help.
Each time I've had a conversation with your customer care team, they are always friendly and glad to help. The email correspondence is also very timely. Claims are paid within days.
Insurer: Trupanion
By:
Best in class pet insurance
Easy process online for claims - I loved it
Insurer: Trupanion
By:
Exceptional service and coverage
Especially when vet submits the forms..
Insurer: Trupanion
By:
Friendly and knowledgeable representatives.
Friendly and knowledgeable representatives.
Insurer: Trupanion
By:
I already posted on Facebook about what happened and how thankful I am that I had Trupanion.
I already posted on Facebook about what happened and how thankful I am that I had Trupanion.
Insurer: Trupanion
By:
Trupanion enrollment
I feel confident with my pup’s policy! Ease of enrollment.
Insurer: Trupanion
By:
Difficult and long enrollment process
I have 2 AKC puppies that I tried to enroll. They had trouble getting records from the veterinarian for one of the breeders. I had given them all the records I had. The puppies had been vet checked and certified. They put a strange caviat on the policy for one of the pups (Ray) related to pale gums which the vet said was a bit of dehydration. Trupanion asked me the same question several times and the process took over a month and a half after I paid the deposit. No one would explain the caveat on Ray's policy. Strange process
Insurer: Trupanion
By: