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I was able to get assistance right away and the customer service representative was very friendly and helpful
I was able to get assistance right away and the customer service representative was very friendly and helpful
Insurer: Trupanion
By:
Cat emergency visit
I was pleased with the rapid response from Trupanion from my emergency vet. I did not know however that it was $1000 deductible per illness. I thought it was per year, so that was a surprise. and that the initial diagnosis charge wasn’t included.
Insurer: Trupanion
By:
I would have given this a 10 except for my latest experience currently with Trupanion.
I would have given this a 10, except for my latest experience currently with Trupanion. My vets office stopped submitting for us and my claim had to go into a deductible appeal. Before this though, definitely 10/10! Have never had an issue before this and have been recommending your company for two years to all our family and friends!! Overall, very satisfied with your company!
Insurer: Trupanion
By:
Happy camper
My experience(s) have been very positive. Fast response, thorough explanations and timely reimbursement make me a satisfied customer
Insurer: Trupanion
By:
My pets coverage has been a Godsend financially.
My pets coverage has been a Godsend financially. The monthly rate is affordable for 90% coverage. My claims have always been processed expediently and professionally.
Insurer: Trupanion
By:
Natalie was very helpful
Natalie was very helpful
Insurer: Trupanion
By:
Noreen was super friendly and helpful.
Noreen was super friendly and helpful. I haven’t made a claim yet but I’m glad to know my phone call will be answered by a helpful person.
Insurer: Trupanion
By:
Noreen’s customer service was excellent
Noreen’s customer service was excellent
Insurer: Trupanion
By: