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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Dog diagnosed with Addison's disease

My dog was diagnosed with Addison's disease. There were numerous visits to the vet for tests and to balance his medication. Trupanion has been wonderful with the quick response to my claim and giving me advice as to further claims.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: West Highland White Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Iffy at first, but glad I stuck around

I've been with Petfirst since a couple of months after I brought home my puppy in 2009. After having recently lost an elderly dog, I knew that the expenses were something that could catch you off guard, and I had also come close to losing a very young dog many years ago who ran into the road and was hit by a car. Anything can happen, so it's better to prepare ahead of time. I had a bit of trouble getting my coverage adjusted after I adopted a kitten from my vet two years later. There had been some changes with the insurance regulations in my state (including veterinary insurance) and I was getting nothing but attitude and then the Petfirst's customer service reps were hanging up on me, I think because they thought I was not reading my account number fast enough or reading my address fast enough, they were very rude. What made this worse was that I could only make one call each day and speak to a human being, and if I called back the same day, I would only get thrown from taped message to taped message and then disconnected again. I'm a small business owner, so I reached out to one of the board members and he put me in touch with someone who put me in touch with a sales rep and I got everything I wanted. I think they're doing their best to improve customer satisfaction, so far, so good!
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Vizsla
  • AGE OF PET: 1 - 8

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10

out of 10

Great Service

I appreciate the fact that the ASPCA calls to see how your pet is doing. When did you hear of a human insurance company doing that! Also, the payment of a claim is very quick.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: Over 8 years

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10

out of 10

Incredibly efficient

Trupanion is an excellent pet insurance company. the service is quick, efficient and genuinely caring. I have 2 cats and one of which has sking problems and as expected Trupanion is there to look after the unforeseen care that she (the cat) needs. Thank you
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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9

out of 10

Assurance

I can feel at peace knowing that I can take the very best care of my pet because I know I have Pet's Health behind me.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Newfoundland
  • AGE OF PET: Over 8 years

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10

out of 10

Pneumonia Reimbursement

The reimbursement process went a bit slower than our last one due to the company not receiving first the fax, then and email to claims, but a representative in the company was very helpful and gave me her own email address and that took care of it.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

good communication on claim status

I was very impressed with the ease of filing claims and how quickly I got responses from the company regarding the claim status. Reimbursement took longer than I expected considering how quickly everything else happened.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: Under a year

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10

out of 10

Bella Surgery, Bilateral Luxating Patellas

Our dog Bella had problems with her back legs. We took her to the Vet, and she was diagnosed with Bilateral Luxating Patellas, or floating knees. A condition the Vet said would get worse over time and could lead to severe arthritis. The vet recommended surgery. The surgery was very expensive and we are thankful that Trupanion helped pay for most of the surgery.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Great, fast service!

This was my first claim with Trupanion and they made it so easy! All I had to do was fill out a few lines on their claim form and send it in with the invoice from my vet. They took care of the rest and sent out a check within 48 hours. I was worried they would make me jump through hoops but it was so simple. It's nice not being like the enemy when claiming an insurance reimbursement!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

excellent

excellent service, fast and efficient and friendly when I have dealt with him on the phone. very satisfied with their service
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Welsh Corgis
  • AGE OF PET: 1 - 8

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