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We began coverage for our two dogs Jan 2016. In July one of our labs had a CCL injury requiring surgery, etc. Embrace customer service was responsive and helpful before and during the process, and paid the claim quickly. I am glad we chose Embrace Ins and would recommend this company to any pet owner. Thanks for the great service!

I got my Rudy when he was 2, he's 13 now, and up until about 2 or 3 yrs. ago he was healthy! Then his left ACL went, then his right, and now he has a sinus condition that he'll have for life. This insurance has been a Godsend. Between surgeries, and meds I'd have to offer up one of my own kidneys to pay the bill, but ASPCA Pet Insurance has been there with me every step of the way! They have even sped up some claims, so that I could get cost reimbursement asap. I will never have a pet without this insurance. Thank you!

My dog Riley is a Doberman. He is a sweet rescue. Thank God I decided to get insurance. Recently my Doberman started walking funny. They say he hurt his neck and his discs are pinching his spinal cord. He is in a lot of pain. The appointment with xrays was quite expensive. Nationwide received my claim and processed promptly. It was within 2 weeks of my claim that I received my check for the portion they pay. I had to call the customer service to ask a question about coverage. The service rep was extremely courteous and helpful. I have recommended Nationwide to my friends. I've been compensated by Nationwide for my honest review.

Have a rescued dog makes it complicated when you don't know the dog's history. Buddy is a soft coated wheaten terrier and had anxiety issues and odd eating habits which has caused unusual veterinarian visits. ASPCA has checked with his vet and emergency vet for confirmation of treatments with due diligence and responded quickly via email to me and as well as my bank account.

I've only had Petshealthcare for a few months but have already submitted 2 claims. I was very happy with how quickly the claims were processed

customer service was great. It just took a lot longer for the claim to be reviewed. Suppose to be 10 to 15 business days took mine almost 20. Other than that it was approved and had check within a week

We have been dealing with Nationwide (VPI) for at least 9 years. After owning 2 cats and knowing the expense for pets when they sick I got pet insurance for our dog Bella within weeks of owning her. I choose Nationwide (VPI)because it was the highest rated. Now my dog has cancer and has needed surgery and is undergoing chemo, not to mention having two teeth pulled, radiographs, x-rays and biopsies. I am so happy to say Bella is doing great now, she is so perky and alive and we hope her truly improved quality of life will continue. Nationwide sure has done its share, picking between 70- 80% of the cost and always being available over the phone to discuss various benefits of our policy and the status of submitted claims. The representative is always very empathetic and helpful (even if it is not exactly the answer I am looking for). Nationwide has truly been a financial partner in this ordeal and over the 9 years we have owned this insurance. Nationwide consistently pays for itself. Never have I had to argue my case this is really pet health insurance that covers a lot of expenses. I offered to provide this recommendation and have been telling everyone I know that pet insurance is a must. Of course it is best to buy it when you first get your pet. So I (and my dog) are very happy with Nationwide and urge everyone to consider buying pet insurance. I would not own a pet without it. Yes: "I've been compensated by Nationwide for my honest review" but I would write this without compensation and the compensation $5 is really more of a thank you than an incentive.

We have both our dogs covered with Embrace, while they have always been generally healthy in the past year they both had odd illnesses pop up. Earlier this year, our lab had a bad cough and was breathing heavily with what turned out to be allergies. Just recently, our 9 year old Doberman collapsed and is having heart issues. Not only did Embrace reimburse us for the expensive tests that had to be done, but their claims portal was so clear and up to date along the way, it made the entire process so much more reassuring for us in a time when we have been very stressed out about their health. After hearing horror stories from friends about their experiences with pet health insurance, I feel so incredibly fortunate that the research I did paid off and Embrace has been nothing short of amazing.

When we brought home our golden doodle pup at 9 weeks old a friend who had a one year old puppy told us we should invest in dog insurance. She had not done so and was already out of pocket over $1,500 in the first year. We decided to invest in the insurance and thank goodness we did. Our pup got very sick after she was spayed and we found out she was born with two under developed kidneys. She has been diagnosed with renal dysplasia and may not live past 3 yrs old. As sad as this is we have been very grateful for Nationwide. They have been beyond amazing. Our claims are reviewed within 3 days and a check is sent within 10 days. I even get an email once in a while to ask how Curry is doing. Well I think I personally need this dog insurance as my medical health insurance does not care one bit about me. I have told everyone I know about this company and referred all my friends to Nationwide. I was so worried upon the first renewal that Curry would not be eligible for another year of insurance but this was not the case...we are into our second year.

Love this company, they are great. Always there to help, quick payments.