Find and read reviews with confidence

Yes this insurance helps with expenses but more importantly it eases my mind and allows me to focus on the wellness of my family member. No more deliberating about what might be an issue or not due to the high price of a simple office visit. This insurance allows me to act in the best interests of my dog, not my wallet. At first I thought the monthly premium was more than I should be spending because my dog was healthy, until he was not and I am oh so glad I kept the insurance. I will never again be without my ASPCA pet insurance.

I have only been a customer for 3 months and submitted a claim 2 weeks ago. It has already been paid. Their customer service personnel are very friendly and easy to work with. Additionally they are very concerned with my cats health. I also found their monthly premiums to be the most reasonable. If only my own health insurance company worked the same way.

I was pleased that I did receive my claim pay out but I was some what disappointed it was so low. I paid over $300 dollars for my dog who had hook worms. I only received 24.84 when my plan says I will receive 80% of what I paid back. I do however really like the company and have always had positive interactions with them. I also appreciate the affordability of the plans.

Since the very beginning, the Embrace team has been the epitome of helpful - patient and thorough with explanations, friendly and very resourceful. My pup was recently taken in for surgery to remove a potentially malignant tumor. The Embrace team - from initial call to understand coverage all the way through the final claim, was wonderful. They always inquired about how my dog was doing and were immensely kind to me as well, a blessing during a scary and sad time. They care and it shows. I had some questions during the final claim processing and Ashley Perez who was supporting me was unfailingly helpful. She helped me understand some things about my case and also helped me understand some things in the policy. She never once said "please go read your policy." She actually helped! I'm beyond thankful for the financial support of Embrace, but more importantly, for the friendly personal support they provided during a trying time. I'm SO thankful to have them on my team!

Every interaction I've had with Embrace customer service reps has been extremely pleasant, helpful and involved zero fuss. My first serious reliance on this insurance did take a bit of time to process, but with a follow up call it was taken care of right away. I received a check for the correct amount (less deductible and my percentage obligation) very shortly afterwards. With 4 aging fur kids, it provides extraordinary peace of mind to know I have Embrace insurance for whatever may arise. Wish I'd had it all along. To those considering ... do it. You'll be glad you did.

At Embrace I can always talk to a knowledgeable polite staff member with little wait time. The company rewards you for years of no claims and when we did have a claim, it was paid promptly with no surprises. This policy gives me peace of mind as my pup ages.

I am so thankful that we have Embrace for out Gracie (The Super Doodle) Due to her being such a ball playing girl, she miss stepped and torn/broke her right wrist beyond fixing without major surgery to fuse her wrist. With pins, plates, rods, bone grafting and many visits to the Vet and multiple x-rays our girl is healing and will remain Super!! Honestly, with out the insurance, Gracie may have been put down because of the cost to help her. Embrace stayed in contact with me and never gave me any problems and always acted quickly to settle claims. They made me feel that getting Gracie back on all fours was important to them. I am grateful for all the help Embrace has offered us.

I am a veterinary technician as well as the owner of a dog training facility in New Mexico. I have recommended Trupanion to clients on countless occasions. I have 2 dogs of my own who have had insurance through Trupanion since I have owned them. One has had coverage since she was about 10 weeks old and she is now 5 years old. The other dog was rescued from a shelter 10 months ago and she is now about 18 months old now. Thankfully, I have never had a claim. On my recommendation, my mother (who is elderly) recently obtained coverage for her dog as well. Unfortunately my mom's dog was slipped while running an agility course and began limping. The dog had been insured for about 3 weeks at the time of the injury. Trupanion has refused to cover the injury, calling it an illness instead. They stated that the dog must have been unhealthy and thus was predisposed to a lameness because a healthy dog would not have come up lame. I feel like they used an unlikely loophole to avoid paying on his injury. I have never heard of a lameness from an acute injury being regarded as an illness, and I don believe a "healthy" dog couldn't develop a lameness after a fall.

I am a veterinary technician as well as the owner of a dog training facility in New Mexico. I have recommended Trupanion to clients on countless occasions. I have 2 dogs of my own who have had insurance through Trupanion since I have owned them. One has had coverage since she was about 10 weeks old and she is now 5 years old. The other dog was rescued from a shelter 10 months ago and she is now about 18 months old now. Thankfully, I have never had a claim. On my recommendation, my mother (who is elderly) recently obtained coverage for her dog as well. Unfortunately my mom's dog was slipped while running an agility course and began limping. The dog had been insured for about 3 weeks at the time of the injury. Trupanion has refused to cover the injury, calling it an illness instead. They stated that the dog must have been unhealthy and thus was predisposed to a lameness because a healthy dog would not have come up lame. I feel like they used an unlikely loophole to avoid paying on his injury. I have never heard of a lameness from an acute injury being regarded as an illness, and I don believe a "healthy" dog couldn't develop a lameness after a fall.

We have had this pet insurance for now three dogs for about of 10 years. I researched different pet insurance companies before hand and decided on this one because of the reviews and the ratings. I think this is a great pet insurance company to work with and so far I haven't had any problems. The only thing is that it can take awhile to get reimbursed and not everything is covered.