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Letter of rate increase was extremely disturbing and I question the company’s committed to reasonable charges.
Letter of rate increase was extremely disturbing and I question the company’s committed to reasonable charges.
Insurer: Trupanion
By:
Matt was very easy to speak to and understand and he was professional and polite.
Matt was very easy to speak to and understand and he was professional and polite.
Insurer: Trupanion
By:
Melissa was super nice explained everything.
Melissa was super nice explained everything.
Insurer: Trupanion
By:
Natalie was super helpful!
Natalie was super helpful!
Insurer: Trupanion
By:
Sarah called provided immediate helpful instructions to the veterinary facility on how to submit the estimate for pre approval and followed up with a personal call to me to explain the process later the same day.
Sarah called provided immediate helpful instructions to the veterinary facility on how to submit the estimate for pre approval and followed up with a personal call to me to explain the process later the same day.
Insurer: Trupanion
By:
This is my first experience with pet insurance and I am impressed with the quick response and the efficiency.
This is my first experience with pet insurance, and I am impressed with the quick response and the efficiency. And, they genuinely seem to care in the phone, email, and text communications we have exchanged.
Insurer: Trupanion
By:
Very helpful and curteous.
Very helpful and curteous.
Insurer: Trupanion
By:
Costly but I like the app for invoice submissions
Costly but I like the app for invoice submissions
Insurer: Trupanion Canada
By: